Truist is a very busy branch with lots of customers. The employees provide very kind, welcoming, and personable service, handling everything with grace. Staff are very informative, sweet, professional, and a joy to work with, making for a wonderful experience. However, it can be difficult to get in and out of the location. Customers may have to wait a bit for service, and the phone system offers no option to wait for a human. If the branch is closed, wait times to speak to someone nationally can be very long.
