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November 2023 by Justin E.
The best Home Depot around. The staff is extremely helpful and I try to use the Dawsonville Home Depot whenever possible.
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July 2023 by Jim S.
I purchased $5000 for a bathroom remodel in January 2023. on the first delivery of three the driver who was a contractor from J B Hunt ignored my instructions as to where he should turn around and tri to turn around i my front yard causing damage to the yard. it was reported to the store the next day. Home Depot turned the claim over to a third party to handle it but here it is July and nothing has been taken care of. now none of them including Home Depot are responding to me! Absolutely horrible customer service.
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June 2023 by Satvik Barre
Pick up trucks and cargo vans are not available most of the time.
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March 2023 by Linda D.
Rented a truck, poor lady behind the counter was by herself and so very busy, but took good care of us. The $19.00 truck rental feels like a come on because you only have it for 75 minutes at that price then you get charge for another hour. Truck was in good shape, did not have to buy gas but only like 18 miles round trip. Just watch the clock
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October 2022 by Tommy Hudgins
Great selection of rental tools and equipment. Good service.
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April 2022 by Donald Schreiman
Love the ladies at the pro desk!
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April 2022 by Cory's W.
Great place. Fully stocked and lots of friendly and helpful employees. I know because I work there.
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November 2021 by Elizabeth A.
I love this Home Depot and the employees are always so sweet here. We specifically use the tool rental department and the paint department the most, and these employees in these departments are outstandingly kind and even will put in the effort to remember you. A female (I think her name is Erica) in the paint department has graciously and patiently helped us a BILLION times; and the brothers in the tool rental department are very friendly and helpful. We will never stop appreciating this Home Depot!!!
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October 2021 by Heath Edmondson
Pleased
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September 2021 by Bob B.
500 employees standing around but but none willing to help you. Go to checkout and there's one register open with a line and 4 self-checkout lanes that only accept cards. Once again, a boat load of employees standing around but apparently can't open another register. The employees here, and the management, are just terrible. Open up more lanes and make the self-checkout lanes accept cash.
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July 2021 by Mike Mitchell
Had a GREAT experience here last time I visited. Thanks to the staff who were amazing in helping me with my project!
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April 2021 by Richard Hixenbaugh
great place for everything.
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March 2021 by K P.
I ordered materials for a job that were supposed to arrive on Friday March 12th. I had men starting on a job at 7 am Saturday. The stated delivery time for materials was from 6 am - 8 pm Friday..., as of 8 pm the materials were still not delivered. I called the online customer service where I ordered and they tried to help for over an hour. The Dawsonville store continuously hung up on both of us. Customer service finally told me I'd have to call back at 6 am to the store bc they had to deliver. I did. Then I was told the materials could not be delivered until 10 am bc no one was there... but I had men already on the way, on the clock at 7 am I would have to pay. I asked if they planned to cover their wages for being late and they said "no ma'am". Finally after telling them I was coming up to the store they agreed to deliver but wouldn't unload items. Another small female employee and myself (also a small female) and one guy on the job had to unload several 80 lb bags of sakrete and 4x4x8 posts. It was too much for me & I hurt the next day from it, but I had no choice unless I wanted to pay the crew additional money for lost time and unloading. After that I was still charged full price even though online agreed a compensation was due. The Dawsonville store was very ugly and said they didn't know how to refund the way I paid so I had the choice of coming to the store to get the delivery fee or I could wait 2-3 weeks. I have honestly never been this upset with a business in years. I will never return to this Home Depot again & I caution any of you that have time dependent jobs when it comes to timely delivery. As of today I still do not have my money returned as promised either.
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January 2021 by Darin W.
This place drives me CRAZY! Their people do not care. Needed stuff outside. Good luck finding anyone. Prices are getting out of control. You think they are cheaper than the smaller competition but they are not. I will continue to shop small FIRST.
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December 2020 by Paul Yates
Staff made it very easy.