-
November 2023 by jeff chastain
I called in advance to make sure they had shell rotella oil for my diesel .Then i Dropped my trailer drive to wall mart wait 15 min until everybody got done smoking then when they finally came inside they put someone else In front of me that had apparently been outside smoking with them.To make a long story short 30 min later after getting my vin number ever so slowly they finally tell me they don't have shell rotella oil in bulk like I was told that they did when I called in advance . So the price I was given on the phone was off the table it was going to cost around 40 dollars more .This wasted the rest of my day when you factor unhitching and driving through traffic .I just went back home and changed it in the dark my self in the driveway.
-
November 2023 by noe jackson
The experience has changed drastically in a phenomenal way! David, Patrick and the rest of the auto care team did an outstanding job. Patrick’s customer service was excellent and deserves a raise! They did not have my tire in stock but they gave me local suggestions on places to go for a good deal. Also gave advice on other basic maintenance for my car. They gave me valve caps for free because they could not service me today. Y’all go check them out. The kindness you give is what you receive.
-
November 2023 by Tammy Stewart
Facility did not have the tire I needed but I want to say the young lady named Maddie was extremely helpful and called different places and found the tire I needed at a good price. This young lady was so helpful and so kind to me, she absolutely went out of her way to help me. Please give this girl a raise, she deserves it. Thank you again Maddie. Tammy Stewart
-
November 2023 by Kostadin Kostov
a wonderful staff members it's so worth the wait time they are so genuine that they actually cross-reference other auto franchises that are able to implement some of the service that is not internally provided by the store and this level of facilitation is greatly appreciated
-
September 2023 by Charlene Bowen
Auto center doesn't have enough mechanics. Waiting is more than 1 hrs.
-
July 2023 by Denise Avery
Getting my car in to get my tires balanced and rotated has been such an ordeal! They would not let me make an appointment so after coming up to the store six different times I was given a time of 7 am. Here I sit now for over an hour waiting! Car still not taken back. They want your money but when you try to come in for lifetime service no service at all!! Will never go to walmart for tires again!Service: Tires
-
July 2023 by Ivey
Don’t go here, used to change my oil here and they would purposely leave the oil cap loose so it would leak and I’d have to come in for another oil change faster. They told me I had an “oil leak” when they just weren’t screwing the cap on enough
-
June 2023 by Leonard Trujillo
Went in to buy a battery and as usual out of stock. No one around to help customers
-
May 2023 by lorianna G
No one works in the auto shop, hardly any techs 6 hour waits. Book ahead and go shopping or leave your car. They can't do anything fast. On the other hand, amazing mgrs in the store helped me and apologized for my inconvenience.
-
May 2023 by Jay Patel
It takes them 3 hours to put on a tire with no other customers in sight.. what a shame!
-
March 2023 by Mac McCartney
I'm writing this review solely for Patrick. He's a Navy vet who took care of me while I brought my car in for a tire repair and he is the most humble, down to earth man I've ever met and he's very patient as well. He treated me with the greatest customer service that I've ever had, answering my questions, giving me suggestions for tire TLC, etc. We even talked about legos and baseball cards while my tires were being fixed. I felt like I was back talking to my grandfather that passed away a few years ago.Walmart management, PLEASE give this man a raise. Anything that would benefit him in a serious way. You've got a great employee on your hands (if you didn't already know) and those are very hard to come by in today's customer service climate (if you also didn't know that haha). But for real, treat this veteran and kind man well because he deserves it.Service: Tires
-
March 2023 by Travis Seibel
Purchased tires from this location for a 12 passenger van. Scheduling install is always a problem, online scheduling didn't work. No one was there but they acted like they were swamped. 6 months later my wife returns to have the tires rotated "free" with road hazard warranty. They say their lift can't handle the van. This is the same shop that put the tires on the van! They tell my wife we need new tires any way. The tires are less than 1 yr old and not overly worn....Clowns.
-
March 2023 by hrl _11
Lisa is very racist person she let me wait 2 hours and didn’t take care of me or even talk to me she help anyone comes after me and when i go to ask anything she says give me a minute and she goes help who’s after me this was the worst experience i had in the whole United States and thanks walmart for hiring people like that.
-
March 2023 by Carlos Sanino
Terrible attitude of attendat thinking he's doing you a favor taking to you.with appointment and all .
-
February 2023 by Patty Robbins
This was a horrible experience We got there right after they opened Wasn't busy at all It took 3 hrs just to put another tire on a rim They were helping others also that come in after us I would avoid this Wal Mart Tire Center at all costs Horrible Customer Service!!!Service: Tires