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February 2024 by Just Jacelyn
We drive 20 minutes out of the way to come to this specific AutoZone...this location employs the absolute BEST Auto industry professionals around. Led by Pat, Store Mgr and Brandy, Supervisor it is clear that their leadership resignates throughout the building. Staff members Ernestine and Seth makes things happen as well! Today Brandy assisted us in identifying a resolution for my mother's car and the outcome was OUTSTANDING! Thank you for always exceeding expectations!?
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January 2024 by Catherine Parker
Poor customer service the young lady working at the register was rude I asked her could you show me were the lights were for a car and she said you got it and the as I left she laughed at me.
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January 2024 by Shereka Regina
Amazing service this morning!! Super fast even installed my windshield whippers for me?
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January 2024 by Leonard Anderson
Very good knowledgeable and helpful staff. They were on it with keeping up the customers answering questions and providing service information. I was assisted and very much appreciated their professionalism. Very good job!
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January 2024 by Swaizie Husain
I'm not sure what the problem is these days but I walk to the counter the young lady has her phone in one hand. And she has zero knowledge of cars. I had to ask another rep who didn't know either but was able to help. I walked out came back in and another one with locs in her hair looks me in the eye picks up her phone and walks to the back. A different lady ask if I've been helped, I say know and see looks disappointed. So now he face us turned up and I can't hear her wanting to have an attitude for some reason. All this and the store didn't have anything I needed. ? This is why people are going online to shop. Less attitude and more knowledgeable employees. And to add as I'm walking out the store they all come to the counter and they are looking at me possibly discussing be as I type this
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December 2023 by Genesis A. D
I really hate auto stores. But Victoria made my experience less intimidating. I really appreciate that. Thanks Victoria.
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November 2023 by Siedah King
I want to thank you to the team at this location yesterday. I came in to get a jack, some kind of tool to help assist with changing my tire and a tire pump. Everyone was Polite greeted me at the door. The assisted me with where to locate the pacific items and everything. So once I got outside I attempted to change my own tire for the 1st time, another team member off duty leaving saw me and let the other team members know I was outside doing it incorrectly. So someone came outside to ask me if I needed any assistance. I had my baby with me so I was asked to come in out the cold with her and let the male manger there (forgot his name but thank you so much again) to do it for me. He changed my tire with no problem I’m eternally grateful. Its not to many people who would even care to make my issue theirs but I’m so happy they did. Thank you all for all the help and support. Down to the lady manager confirming me and my 3 months old made it home safe.
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November 2023 by Christina Myatt
Patrick O the store manager was absolutely amazing! He assisted me with the part that I needed for my car, and took the time to even install it for me since I didn’t know how, and did it with a genuine smile! He made my day! Thanks again for the service!
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November 2023 by Chuntavia King
Kris was very helpful. He fixed my current problem and gave me the parts so i can fix my future problem before its an actual real problem. Very knowledgeable and kind.
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November 2023 by Susette Howard
Excellent customer service !!! Patrick went above and beyond to help me. You are appreciated, and a valuable asset to AutoZone. Thank you again!
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October 2023 by Linda Hamilton
Walked into the store. Greeted by all employees behind the counter..all said Welcome in. As I approached the counter a young lady ask how could she help me with a smile. I knew I needed some light,but didn't know which one. The young lady got the vehicle info. Came out of the store . I got into the car ,she stood outside looking at the car to see which lights were out. I had 3 out. I saw the Manager Patrick and ask if he could install the lights...he said he'll check it to see if he could. Patrick was at the end of his shift and could have pass to another team member. But he Did Not. Did with a smile along with the young lady. This Auto Zone is #1. Patrick and the young lady..Thank for Great Service!!!
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October 2023 by Tracy Smith-Snell
Poor pricing: Staff was ill-informed about items on sale. Their sign quoted 2 for $10 car care products. But was not specific about which brands were included. We asked an associate and were told all interior cleaning products. Brought my selections to the register to be told by another associate that the sale was for specific items. Found the items on sale only to be told that the sale ended two weeks prior. I left. Won't visit again. Found what I needed at Advance Auto, up the road.
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September 2023 by Naudia Daniels
I had an awesome experience! I called for details on a battery installation and was instructed to come by to see if I could be assisted. Patrick provided excellent customer service and a willingness to go above and beyond.
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September 2023 by Amie Leveridge
Kris is the best!! He installed my car battery and now my car is running perfectly. Hire more people like Kris.
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September 2023 by Timmii TwinTwin (TWIN)
Kenneth. Their Employee not only sold me a dead battery. He damaged my car in the process of helping me and offered minimal to no customer service. I personally would not recommend ever working with him upon visiting auto zone. I rather wait for another employee. Or they might be some damage dealt to ur vehicle.
