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April 2024 by Ammayo Balata
Owner less business!May be a place to kill time for unconscious people/beings!
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March 2024 by Mustafa Hassan
Long line and careless management…No customer service……
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March 2024 by Mocha Rae
Horrible. Horrible. Horrible.It smelled bad. Lines were out the door. Lady at desk wasn't helpful at all.
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February 2024 by Ashlyruth Eckels
People often forget that they are dealing with other living people, (people who have bad days, people who are not absolved of human error & people who spend long hours on their feet to service the public) ive been banking with BOA for half a decade, in that time I've appreciated my experience, added I'm thankful for the hard work the staff provides even if they make mistakes sometimes.
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January 2024 by Subrata Roy
Expect to wait always without any reason. All bankers are walking around without helping customers. Worst branch to visit. And after waiting for one and half hours they cannot notarize my documents. Very much frustrating. Manager should change with employees.
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January 2024 by Tamika Baxter
This Bank of America is so slow!! We came to open a new account for my daughter and we have been sitting here for over an hour. They have 2 people working the teller line and 1 personal banker. All these people that bank here, there should be more tellers and personal bankers available at this location. They don’t give accurate wait times! It shouldn’t take 3 hours to just open a new account. This location needs some serious help and customer service classes because this is ridiculous!!!!
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December 2023 by International Halal Store
This location is terrible when it comes to serve business clients, they have business clients sign but they say one line only, most often only one teller’s to assist, this is the closest center for me to run my business and deposit my checks plus talking changes.
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September 2023 by iiSunShine Miracle
My appointment was at 2:30 and its 3:22 and they still haven’t spoken to me
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September 2023 by Brian Edwards
Horrible customer service. The black manager lady clearly shows favoritism to white customers even though I was there first smh. And she wasn’t willing to help me
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August 2023 by Naomi Exantus
I went to open a business account, and everyone was really helpful, but Jacob, was outstanding, opened my account in less than an hour, and has the most genuine attitude. Highly recommend you all request Jacob to be your banker! You won't regret it
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August 2023 by Daeja Mason
I told the teller (light skin female with freckles) i had an emergency and needed the money tomorrow, she lied to me and claimed my check would clear overnight. Disgusting, why not just be honest?? Now i have to wait 11 days for my check to deposit, this is unacceptable. DO NOT BANK WITH BANK IF AMERICA. smh terrible.
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May 2023 by sidharth panda
Edit:Bumping up to 3 stars since Jacob was really helpful in solving our needs.Original:If booking appointments, come 30mins late. Even then they will come to you after 30mins. I mean just change the appointment duration to 2hrs if the person is not able to handle cases in a hour. Why take the appointment and make the customer sit for hours? You think we don’t have anything else to do?
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February 2023 by TaNiesha Miller
Bank of America is the absolute worst bank to deal with. I hate the fact that I even have this account and will be closing it immediately. The fact that they blatantly lie to customers and use hidden deception is beyond disgusting. I hope consumers choose a different bank and this one goes out of business soon!!!!!!
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December 2022 by Kaled Ali
This bank is trash how can I make a deposit and you got lazy workers sitting around playing with their nail in you have a full line of customer. This doesn’t make no sense at all
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November 2022 by Lilly Petrey
I come here nearly every day to do banking for work. The staff are friendly, the business customer line usually moves fairly quickly, and the security guard out front always starts my day with a smile.
