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February 2024 by Lauren K.
Stellar service! Jason immediately greeted us with a smile and was extremely helpful in assisting me find a new tennis shoe. This is the second pair of shoes I've bought here and will continue to purchase here in the future.
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January 2024 by Delaney L.
I was kind of nervous to come in because I am nowhere close to being a runner (I self describe as a casual stroller *at most*) but I had an AWESOME experience here. The staff was super nice, welcoming, and knowledgeable. I got a fitting and the exact pair of shoes I wanted in less than 20 mins. The fitting process was super thorough and free and they had way more shoes (and colors) available than I thought they would! Definitely recommend this store to everyone- runners and casual strollers!!
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October 2023 by GiGi The Barber Beauty
Stopped in here yesterday to try on the new New Balance 1080 v13. Shonta assisted me. Sis was so kind and knowledgeable. Brought me a few pairs to try and still explained and was thorough, even though she knew I wasn't purchasing. The shoes were PHENOMENAL. Ordered online (they have the exact same price in store) because they were out of cute colors. Will be back!
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October 2023 by Sharon Haber
Wonderful place! Jason took his time to assess pronation arches and sizing. i tried on many shoes until i found ones which i wore out and now my feet don’t hurt any longer!
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September 2023 by Cuevas C.
This is a nice location with friendly staff. They will take time with you and explain the differences in the shoes you are interested in.
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August 2023 by Ryan Hodgins
Shanta was amazing. Never had a professional shoe fitting before. She was an expert and educated me on a lot. Anyone having feet problems should do themselves a favor and make a trip out there to see Shanta. You won’t regret it!
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August 2023 by George Tsai
I had a great shopping experience here thanks to Sophia! She took me through a very detailed fitting with the foot scanner and gait analysis. Sophia was very knowledgeable and friendly and gave great recommendations to try out without any pressure to choose quickly.
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August 2023 by Lisa P.
I was in need of a good shoe and wanted to change from the brand I had been wearing. I was told the Big Peach did a great job of getting you fitted so I decided to give them a try. Upon entering the store I could see the show wall and noticed they carried Hokas and I was interested in seeing for myself how they felt. There is even a treadmill for runners to try the shoes before purchasing. Fernando was wonderful. After telling him what I had been wearing and the issue I was having he gave me the VIP treatment. In addition to being fitted with the old-school sizer he explained to me why extra room was needed. I also had a foot scan done which was very informative. Fernando also showed me a few things I had been doing that can hinder the wear and tear on my shoes. I purchased the Hoka Bondi and with Fernando's advice I'm no longer adding to the wear of my new shoes. I look forward to purchasing from Big Peach again. The Hokas along with Fernando's help were worth every dollar spent.
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August 2023 by Jolita Green
This was the best shopping experience ever! As soon as I walked through the door Erin was a beam of light. She was so patient and so helpful. I felt like she was my fairy godmother because we found the perfect fit! She even taught me how to shop for shoes. There was no pressure to buy... I just felt like she honestly wanted to help. It was perfect customer service. Then when my shoes came to the store I was blessed with another person with a heart of gold named Chanta (Shanta) I did not clarify the spelling. But she was so nice as well...she asked if I wanted to try them on and treated me like a bestfriend. We even talked about her goals. This store has done great hiring and I hope these young ladies continue to prosper in the best way. I will definitely come back to buy more. Thank you both again.
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August 2023 by Ashley Bagwell
I had a fantastic experience at Big Peach Running Co. thanks to Jason. I was looking for a great overall performance shoe that would suit me for the gym (HIIT, dumbbells) and for some running. It had been awhile since I’d been to a place that would evaluate my stride and make custom recommendations. I hadn’t been quite as pleased with my own online purchases, and wanted more expertise. That’s exactly what I got; Jason was knowledgeable, patient and made the shoe-fitting process informative and comfortable. I left with a great pair of new shoes for the same price as they were listed on Amazon, and Jason even offered me a few tips to make sure I wasn’t overpaying by purchasing inserts before needed, etc. One of the best experiences I’ve had as a customer of anywhere this year!
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August 2023 by Lance Thomas
My wife was excited to finally visit Big Peach Running because of all of the wonderful reviews from our friends. She was interested in purchasing a new pair of running shoes. Sadly when we walked into this location neither of us were greeted. We walked around, looked at potential sneakers for her (my wife). We asked for assistance, but had to continue to wait.An employee, once finished helping another customer, Informed us that another customer was before us that she had to assist. We said okay and continued to wait but by now, we were waiting for 15mins without being assisted. As she was helping the customer another customer walked in, was greeted, and checked out all within 2-3mins all by the same employee that told us we had to wait!We ultimately waited for 30mins without receiving any help. I’m not sure why this happened but the customer service/ since of urgency was poor and it was not a good first impression. My wife was extremely disappointed. Last to mention there were a total of 3 employees on the floor and no one took the initiative to help us or acknowledge us.Normally I can expect a 30min wait time before seating at a restaurant but not from store.
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June 2023 by Cee L.
Excellent customer service and I love my shoes! The foot analysis was extremely helpful as I sought shoes to support my gait while undergoing physical therapy after two recent surgeries.
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June 2023 by Kirsten H.
This is the best location to go to if you're in need of speciality shoes and want great service! I have a foot condition called Morton Neuroma which makes it difficult to find shoes that feel comfortable with no pain and Jessie is the girl to see at Big Peach!!! She catered to every need i had and gave me great suggestions to better improve the quality of my feet! What shoes you wear sets the mood and comfort of your day so i recommend everyone to stop by and ask for Jessie to help out! When i tell you that lady deserves a raise she goes above and beyond every time I'm in need of quality shoes! I wouldn't go to any other shoe store!
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June 2023 by vicky manning
Hokas are my favorite shoe which feels like you are walking on cotton. Today I went to purchase another pair and Shanta assisted me with her beautiful kind spirit. She has the best customer service.I saw another associate with another customer named Billy and he was awesome as well.
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March 2023 by Amanda-Precious
My aunt introduced this business to me when I was in high school and gifted me my first pair now a decade later I still shop with them! They have a track record of always impressing me with Today I went to the Decatur location for the first time. It was after spending all night traveling, running around during the day, and I was a mess. Fernando was so patient with me and even taught me many interesting facts and techniques about running and body mechanics throughout our process of finding the best shoe to fit my needs. So helpful! They truly listen to needs and their have quality expertise in the shoes they cary. Talk about royal treatment! I could share so many more great things about Big Peach running co. Many thanks!
