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September 2024 by Duane Palmer
My Mercedes had a difficult to diagnose coolant leak that Decatur Auto Tech not only located but repaired in a timely and competent manner. Thanks a lot "Vi".
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September 2024 by Savannah Smith
Great, reliable service.
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August 2024 by Show Time
Word to the Wise, please get everything in writing regarding the Repairs needed and estimate of cost to repair your vehicle.
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August 2024 by Robbi Waren2
The Lady who apparently owns this shop is very fast talking,and doesn't practice honesty.
After taking my car in to get it diagnosed what was the problem with the engine and AC etc.She contacted Car Shield and I spoke to them too.
They told her and me nothing was covered,I received a called afterwards from Ms VI they wouldn't be able to fix the car only for a certain amt.That I could come and get it,I told her okay I couldn't afford that.
When I got there she stated they found the problem and they fixed it.Of course an argument pursued,I know she was being Shady,from $80 to $290 and she put a charged of $10 for a towel.I left and went to another shop that day.Engine light comes back on.
I contacted American Express,and they been dealing with it.But she has been sending them misinformation,Yes I agreed for the Diagnostics,which was supposed to have been $10.
Car Shield has records,The Shop has Records and so do I.No details on the receipt,$10 towel Charge and a $290 Charge.I requested my money back
My next possible Stop will be Small Claims Court.After reading all the negative reviews,which will be evidence that Ms Vi lacks integrity,yes she screams,fast talks over the customer.And tries to be Slick.When I saw that $10 towel charge for parts,I couldn't believe it.
Well she burnt the right one,because I'm not backing down and I'm a Man of Faith.You don't do ppl like this,for your own Money Greedy Agenda
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August 2024 by wetfit469
Since the first time I went there I continue to go and recommend it to others for fast service (depending on issue). Always keep inc9ntact to let you know what's going on.
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August 2024 by Israel Jimenez
Honesty, straightforward answers and no upselling on anything.
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July 2024 by Wilson Tam
Let me say this first. I am not a mechanic. I am not savvy in the art of auto mechanics. I cook and know food. I took my car to Decatur Auto Tech for a check engine light w/a catalyst under threshold code PO420. Vi recommended we change the o2 sensors first. She said she is "90 % certain this will fix the issue". I was charged $104.00 each for front and rear o2 sensors with $195.00 for labor. This came to a total of $437.50 with tax. Not even a day later, the check engine light came on with the same code. I took my car to another shop and had the catalytic converter replaced in the hopes this will fix the issue. Again, the check engine light came back on with the same code. I took my car back to the shop that replaced the catalytic converter. They replaced one of the o2 sensors that Decatur Auto Tech installed. This seems to have fixed the issue, so far. They charged me $75.00 for the part and nothing for labor, since this is only a 15 minute job. Thank you Decatur Auto Tech for charging me $195.00 in labor for a 15 minute job. I do not like being overcharged and taken advantage of. I WILL NOT BE RETURNING TO decatur auto tech FOR ANY FUTURE AUTO REPAIR NEEDS. I hope this "short money" was worth losing my future patronage. I would have brought my car to you for all of my auto repair needs too, SMH. Your DISHONESTY caused you to lose my business. Your loss, another competitors gain. Thanks Vi
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July 2024 by Kuebla Ross
I’m not too impressed with my experience using this location for automotive repairs for my car. To sum it up, spark plugs were changed out & my car started up and was running better than it was. I’m also having a coolant leak & was informed that it ‘could’ be a head gasket issue. Now, my oil stick is BONE DRY & my oil light is flashing. I’m having to add oil so that I can make it to another shop for an oil change. I wasn’t having an oil issue & it seems like the shop would’ve informed me of this considering they were diagnosing engine issues. Nothing about the oil was mentioned. I hope this wasn’t a ploy to keep me coming back & spending money. This was my first AND definitely my last time patronizing this business.
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July 2024 by Rhonda KP
Terrible service from V! They had my hummer for a month! She contradicts everything she says! So they kept getting used parts which never worked and wasn’t our request! The price with the old part was 2200! So my husband buys the NEW part for over a 1000 dollars and she still gave a final total of 1911.00!! So please tell me how does that add up! She charged over a thousand for labor!
We called the police and now going to sue!
She also told us she was going to leave and wasn’t going to give me my vehicle!! There’s more to this but we paid that robbery price and left! To be continued! DO NOT GO THERE! She also admitted to having mental issues! I recorded everything
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June 2024 by M S
Vi is incredible and her shop has excellent customer service. My sister and I needed a flat tire changed and she not only found a place with affordable tires for us but helped us transport it to replace it. Highly recommended family-owned business.
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May 2024 by Rufus Smith
My first visit was a pleasant one. Fixed my vehicle in a reasonable time .Very friendly people . I will be recommending others and returning back again
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May 2024 by Tyrone Wright
I moved to Atlanta in 2006 and struggled to find a reliable and honest auto repair shop. I was reffered to Decatur Auto Tech by my neighbor and took my wifes car for an emmissions issue she faced prior to registration renewal. Vi was very honest and upfront about what was needed to ensure we could resolve the issue and pass emmissions. She went above and beyond in her communication as well as investigation to ensure we didn't face unwarranted repair costs. She was able to resolve with the least amount of repair cost to us. I returned with my Ford150 to get a window replaced not certain if this was in her line of service and she again went above and beyond to ensure it was replaced and perfectly functional. If you are looking for an honest and reasonable repair shop, look no further!! Thank you Decatur Auto Tech!
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April 2024 by Maury Allums
Ive been takin my car up there for a minute and Ive always gotten good service.
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March 2024 by An Quach
Top-notch service! They diagnosed the problem quickly and fixed it for a fair price. Highly recommend!
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March 2024 by ERIEL HAWKINS
Been going here for the last 2/3 years and the service is great! Its more than convenient but also affordable. The first time she worked on my previous car, I was in disbelief at the price she quoted me…any other auto shop would have doubled it. Fast, great customer service, great work, affordable and convenient!!!!
