-
August 2025 by Ken Davis
After some initial confusion and frustration with the customer service rep, she was able to turn things around and ultimately provided a positive experience. Improving clarity, signage, and purchase options would make the process smoother from the start.
-
August 2025 by Kernell Hunt Jr
If I could give zero stars I would. And if I had read some of these other reviews before I came in, I wouldn’t have never step foot in this place. Forget horrible customer service, there was no customer service. As many packages I have sent and received through FedEx, I have never been refused service because a small box wasn’t taped. I apologized for that discrepancy and asked if she could simply tape it for me. She refused
-
August 2025 by Marcus Artis
Service from the rep was great and I was in and out in 2 minutes
-
July 2025 by Demarcus Dillahunt
Always late with delivery. I want to move from the area because of how bad this place is when it comes to timing.
-
July 2025 by Dimitrius Armstrong
Dear FedEx Customer Service,
I am writing to express my deep frustration with a recent experience involving a misdelivery of my package. Despite paying for express shipping, the package was not delivered as expected. It appears the delivery driver entered an incorrect address, which led me to call and request that the package be redirected to a FedEx facility. Unfortunately, I encountered poor communication and a lack of assistance from multiple representatives.
This experience has caused significant stress for me and my spouse. As a loyal customer, I feel that we deserve better service and more accountability from FedEx.
I respectfully request that a customer service manager contact me directly to help resolve this issue and ensure that this does not happen again. I would appreciate timely assistance in locating and properly delivering my package.
Thank you for your attention to this matter.
-
August 2024 by david byrne
Location does not always open on time. Very lax.
-
July 2024 by Kiana Donnell
Horrible service from the 1-800 line and the old lady at the front. she very unhelpful and wouldn’t let me finish my sentence because she was to busy hearing her self speak. Horrible communication from hotline and no assistance with trying to ship a perfume bottle and getting information how to package it properly. Do better fed ex seriously. Especially people who can do their job and not have people running to 3 different location saying they can ship it without proper information.
-
July 2024 by R D
Convenient location
-
July 2024 by Antoinette Edwards
Pleasant
-
June 2024 by HOPE-T ST
I was in and out in no time with my package ?
-
June 2024 by Gloryboy Dom
Make sure you walk on eggshells when you enter the store because the employees do not want to be there and they don’t want you there either .
-
June 2024 by Dave Birdsong
Quick service, no problems. Although the storefront looks like an industrial warehouse when you're driving up, it is open for customers to come inside and ship.
-
May 2024 by dominique summerhill
The driver didn’t even get out to deliver my package and said I missed them smh
-
February 2024 by MBM
Clean location
-
February 2024 by A. Dur
My package was lost and couldn't get no help.
