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March 2024 by Kathy Bruss
Horrible. The only time I have used a tax preparer as the software required me to come in person to complete, the only time the IRS contacted me! They messed up my taxes, forgot to include my state of GA refund even though I had provided it. They also forgot to file another document I provided. I never had to deal with the IRS before (or since). Hours on the phone to fix H&R Block’s mistakes. Incompetent!
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February 2024 by Cheryl Brown
I have had my taxes prepared for several years and I sign up to make an appointment a year in advance.
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November 2023 by Swati Sinha
Very poor experience. Completely disappointed
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May 2023 by Quinton Harrison
Great service love it will return next year a so further
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April 2023 by Brooke
Awesome service! Marilyn was my tax accountant and she was incredibly fast, helpful, and made herself available for any questions I had. So easy to handle virtually!
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February 2023 by Spice Nation
DO NOT USE STEPHENIE YOUNG AS YOUR TAX PREPARER. IVE BEEN WAITING ON MY 2021 TAXES AND STILL HAVE NOT RECEIVED THEM DUE TO HER NOT PUTTING MY CORRECT IPIN IN. DO NOT USE HER OR YOU WILL HAVE A BLOTCHED RETURN. SHE IS RUDE AND GHETTO AND NEEDS TO BE FIRED IMMEDIATELY.
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November 2022 by Webo Gotti
Because the preparer was so nice and respectful, the process was done in a timely manner.
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October 2022 by Etherealfirefly72
I received great service was able to get everything I needed by Stephanie Young she was patient and very knowledgeable
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September 2022 by Cortney Henson
This guy sucked. First time using h and r and never again! He doesn’t know how to do taxes and won’t/doesn’t know how to utilize any potential tax breaks you could be qualified for. I wish I knew his name but he is a little old man that just needs to retire!!
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April 2022 by Michael Foxworth
I came in on April 10th for my appointment. The sign at the front of the building talks about transparency and upfront pricing. I came in with 3 documents and told the tax preparer I was assigned, what I needed, which was to do my mother's final tax returns. The documents were her W2, her tax documents from the Social Security Administration, and the mortgage statement from the bank stating the interest paid on the mortgage. The guy took an hour to run a simulated tax return, lookup how to do this tax return, and ask his coworker a question regarding this. AFTER ALL OF THAT he tells me it will be about $200 to do the actual federal return and states it might be additional to do the state taxes. When he asks me if I want to proceed, or try them on my own (which I chose the latter), his coworker in the cubicle next to him stands up comes around and tells him not to forget to charge me for the hour of his time he spent assisting me. I was livid. If he had bothered to tell me the price upfront instead of waiting until the end of the hour...neither of us would have wasted an hour with the other. How hard is it and how long would/should it take for a tax preparer, who has supposedly been doing taxes with H&R Block for 9 years according to the screen in his office, to read 3 pieces of paper, assess what forms would be needed, and quote me the price upfront. They had the nerve to bill me $50 for their time....what about my time...that you completely wasted, with not a damn thing accomplished. I will never be back...ever.
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April 2022 by Dinka Gudar
I called this office and Antonneta kindly listened to me and answered all my questions. She gave me information how I could go on the website. It is one of the greatest experiences I had at H&R Block. Thank you Antonneta for your help.
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April 2022 by Marcia King
My tax preparer was great, but there was some confusion in the front about my appointment time and date. It made me very nervous, but everything turned out fine.
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April 2022 by Barbara Lee
my tax advisor very knowledgeable and very nice working with me,
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March 2022 by James Stewart
I've stuck with Block for over 20 years because I found it easy to establish a good working relationship with the Tax Preparers. Keeping good receipts and organized records saves me and the Agent time and eliminates guess work. I don't like the way Block penalizes me for having numerous accounts. (This method of numerous accounts helps me to find the best deal for my savings, and we all know how pitiful the rates are.) Ms. Margaret Lunsford has been excellent to work with, as was Mr. Jim Connely before her.
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March 2022 by DATHA PRASADA RAO Vanam
Mrs.Raksha madam is such a wonderful person, she explained everything in detail. Further she gave the options to choose the best way.