Liberty Tax in Decatur, GA, offers a positive and professional tax service experience. Customers appreciate the friendly and knowledgeable staff, especially Ms. Barbara Jones, who provides excellent, dependable, and patient assistance with both simple and complex tax filings. Many clients have received their refunds quickly and are satisfied with the service. The team is described as professional, attentive, and treating clients like family. While some mention the need to contact the office by phone before entering and suggest adding a doorbell, overall, the reviews highlight a pleasant, easy, and reliable process. Many repeat customers highly recommend Liberty Tax for their tax preparation needs.
It’s was the first time my husband and myself doing our taxes with Ms Barbara Jones and it was pleasant, easy and we were satisfied with our return. I would recommend her to anyone who wants their tax to be done. Excellent customer service.
March 2025
I received my IRS and State Tax refunds quickly. Ms. Barbara Jones was responsive at this location each time I called her with a question. It should be noted that you must reach her on the phone before you can gain entrance to this Decatur, GA Liberty Tax office. A doorbell is very much needed at this location.
February 2025
It was a good experience! My tax filing was a little bit difficult this year due to filing My regular W-2sAnd business taxes. The lady that helped me out was very patient, and did a great job.Thank you!