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October 2023 by Lauren Surillo
I haven’t received a massage in months and decided to book one last minute. I called several massage spas and was impressed by the professionalism and availability this Massage Heights location offered. My only disappointment is that I booked a one hour massage but my massage time on the table was roughly 45 minutes. My mom went in about 10/15 minutes before me and I was fully dressed and in the waiting area approximately 20 minutes before she even came out of her massage.
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October 2023 by Sofiya Tarasevich
The front desk receptionist and my massage therapist were very nice but after a massage this morning I can’t turn my head right - my neck started hurting. She might have been too rough on my neck and shoulder muscles, if it’s just some muscle damage, it hopefully should get better in a few days. I would also highly recommend showing up on time - I was 15 minutes late and ended up paying a 90-minute massage price even though it lasted for about an hour. It was ok overall, I think I would be open to trying a few other massage places in town to see if I can find one that offers the relaxing/Swedish massage type that usually works best for me.
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October 2023 by Alyssa De Jesus
WARNING: Do not start a membership with this establishment. They will do everything they can to continue charging you every single month on your membership even after trying to cancel it. I asked to cancel my membership on the 20th only to be told I would be charged on the 30th anyways after having my membership for almost 2 full years; thanking me for being a loyal customer however they’re not loyal to their good customers to the point that they would cancel my membership and still charge me a full $69.99 after I would have my membership cancelled anyways. I have 90 days to use 15+ hours… as a military member ordered across country and currently out of the state for the next few years….. The thanks you get as a loyal customer with this company.
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September 2023 by Maya Mays
Love the receptionists they are always so welcoming and pleasant. Mr. Joseph is awesome! I look forward to my 90 minute massages every month with him! I highly recommend! You’ll leave him feeling amazing!
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September 2023 by jazmin calderon
Left more stressed than when I arrived. Actually prepared on leaving halfway through but wanted to give her the benefit of the doubt plus i paid 80 so im not having it go to waste. The work was not uniform work done on one side was not done on the other, no specific work at all for my targeted areas and way too much hands off, enough to make me wonder what she was doing. Only thing I enjoyed was the fact that they have same day appointments.
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September 2023 by ThaSouths_BestGoddess
DO NOT SIGN UP FOR THE CONTRACT! Deceptive and dishonest. The first time my mom and I went we loved it the owner encouraged us to sign up but let us know we could CANCEL ANYTIME NO WORRIES!SHE SIGNED US UP FOR A 12 MONTH CONTRACT AND WHEN I ASK TO CANCEL THEY TELL ME NO YOU CANT!!! HOW WHEN THE OWNER PROMISED US WE CAN CANCEL ANYTIME PLEASE RUN!!! THEY HAVE YET TO LET ME SPEAK WITH THE OWNER BECAUSE SHE LIED!
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August 2023 by Mareena Kohtala
I’ve come here for massages several times, and Joseph is the best therapist I’ve had. I arrived tonight to a quiet lobby and immediately felt like I’d arrived at a retreat.Joseph asked me about my current state and if I had any areas in need of focus. With him, it is never the same massage. He listens to you and then massages based on what you need - this includes what you says and what he figures out as he works. It's not the usual start on your stomach first your arm, then your leg, then your other leg then your other arm now turn massage where you know exactly what is next.He also is best if you can handle a medium/firm pressure, and he’s able to release so much tension.My entire body felt so relaxed when I left today, so my only suggestion for those reading this is to have someone drive you so you can extend the blissful feeling all the way home!Thank you again Joseph and team for an incredible massage and perfect after work retreat experience!
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August 2023 by Lanissa S
Me and my partner scheduled a couple's massage and they accommodated us. Our masseuse Joseph and Marcia were very professional, lively and friendly. Although we were running 9 minutes late we were able to get our focus points massaged and more. I had a great and relaxing time, and so did my partner. Thank you so much Joseph and Marcia we thoroughly enjoyed!
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August 2023 by Haley Tyler
I purchased a Groupon in July to try out a 60 minute massage at the Massage Heights Decatur location. It’s always a bit scary trying to find a good masseuse, especially after moving to a new place! I had a mild back injury and needed some work, so I decided to give Massage Heights a shot. I’m so glad I did! My masseuse, Ayanna, carefully and thoroughly listened to me speak on my trouble areas. During my massage, she let me know which muscle groups were inflamed and even gave a few recommendations on some at-home stretches/massages. She’s super personable and unbelievably wonderful at her job! I even signed up for the 12 month membership solely because I have been neglecting my self care, so I thought it’d be a nice treat to have a monthly massage since I sit all day for work. I just went for my 2nd appointment today, and it was just as great as the first one! I definitely recommend getting the hot stone enhancement if you have extremely inflamed muscles like myself. I’m so glad I took a gamble on buying that Groupon!
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July 2023 by Tameka McLean
Hands down, best Massage Heights in the city, they are considerate, patient & the facility is always clean. The therapists are amazing, they listen to problem areas & focal points and most of all they are kind. Maria helped me out this morning with an account error & she literally made the process so easy for me. I’m so thankful she assisted me this morning, you are the literal best! Thank you for taking care of me! Y’all are are amazing!!!! ?
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July 2023 by Anastasia Period
Loved my massage. My lower back was hurting so bad. The way he stretched me made my pain go away.
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May 2023 by Jamie
Very relaxing, clean atmosphere, fast service. I had the hot stone massage. I'll be back!
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May 2023 by Kim Person Hudson
Staff was amazing! Joseph was my masseuse and he did an INCREDIBLE job! ?? Beautiful, clean facility...definitely going back!
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April 2023 by Michael Forrester
I give the place three stars because honestly the massages were excellent . Space is nice. The people are super friendly and they have a great front end process for meet and greet. They get three stars because it took them years to take a massage membership off of my credit card. Not months. Not weeks years. So go enjoy this place. They are really awesome. Just don't sign up for any memberships. They will make you go through incredible hoops to remove that membership and no amount of ID validation. Multiple phone calls, multiple visits will actually get them to do anything until you start escalating. Or if you want to remove your membership you could just start yelling. I'm sure that would get their attention. Or avoid the whole problem and just don't get a membership.
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March 2023 by Brittany
I'm not sure if this is a black owned establishment but I love seeing an establishment filled with POC, providing great service!!! I got their monthly membership which is worth the money. There aren't too many places in the city you can get a 60 min massage for closer to 70 dollars! Also, they have a variety of massage therapists who can do a variety of pressures and massages, you'll find exactly what you need!! Highly recommend!!
