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January 2024 by Claudia Algarra
Belinda is an excellent hostess. The best in customer service. It has the best disposition and provides solutions to the customer
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December 2023 by Gary D
Seamless process from ordering my unit online to payment, to moving in and being the girl in the front office, I'm embarrassed that I can't remember her name, but it was a crazy day and the only smooth part of it was Metro Storage, and she was very helpful, professional and courteous. The size of the unit was perfect for my stuff, the guide really helps. Thank you
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November 2023 by Kenyon Cochran
Excellent experience getting a storage unit and getting guidance from Balinda! It was a very smooth process and I couldn’t be more grateful. Thank you very much!
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October 2023 by Apryle Brown
Great storage facility! It is always nice & clean and I've never had any issues. Balinda is soo friendly and happy to answer any questions. She's awesome!
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October 2023 by Juliette Stevens-Hunt
I really was pleased with the pleasant experience that I received from Marcia. She was very helpful in helping me to make my decision on using Metro Storage services.
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September 2023 by Trim Illusion
Couldn't recommend this Metro Storage anymore. Balinda assisted us to relocate a sales rep across the country and helped us through whole process remotely. 5 stars!
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September 2023 by Colby McLaughlin
Balinda has been an amazing help. 5 star customer service
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July 2023 by Maria Kruse
Marcia and Balinda provided great customer service . Belinda took the time to sweep out the storage area prior to us moving in our items. Would definitely recommend this place.
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June 2023 by Kendra Hickox
Metro storage is great. I have been using there storage unit for a few years now the storage is clean the staff is wonderful and over all am A very satisfied customer.
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May 2023 by Patty Merrifield
My family has been so happy with our space and the friendly atmosphere at Metro/Druid Hills. Balinda is the best and works hard to make sure we’re all happy at Metro!
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April 2023 by Rosalyn McFarland-Hubbard
I had a great experience with metro self storage center. Belinda helped me out gave me detailed information and actually walked me around to view a few units. She understood the importance that physically viewing the unit helped to make a decision. The service went exactly like she said it would. The day I showed up to store my belongings we opened the door to the unit and there was my welcome package and keys. So I loved my experience.
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April 2023 by Alicia Starr
Thank you for giving me this opportunity to let you know how pleased I am with the services that you provide at Metro Storage on North Druid Hills location. The assistant that I received yesterday in the previous weeks have been exceptional. As a senior there are not many services that are provided by us that we get as much help as we may need. The assistant went beyond explain it to me the insurance and then place an insurance booklet in my my storage room so that I can see it for myself. She was very helpful in providing other information that I needed. This is not my first time using this storage space which was called something else at another time. However I have recommended my granddaughter who uses this storage space religiously and she is very well satisfied as well. Her name is Alicia Webb thank you again for all you do and I appreciate your service Services thank you and have a blessed day.
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February 2023 by Hillary Brown
Metro Self Storage-Decatur made my journey to find a reliable and user friendly storage resource very easy. Marcia is extremely helpful and gave me a variety of options that could fit my needs. I enjoyed the services here so much that I’ve rented a second unit as well.
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February 2023 by Yuei-Er Huang
Marcia is the Metro Storage representative working with me through must know details. Marcia is truly amazing and outstanding. She is a great asset of Metro Storage. I will definitely refer all potential customers to this Decatur location because of Marcia who is a great joy to work with.
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February 2023 by B Terry
This Is Bill, who with my wife Diane and I, we rent 4 Units at Metro. I called this morning and Marcia immediately answered the phone. I asked her when it would be convenient for me to come down and change the Credit Card we use for monthly payments of our units. Marcia said she was available right then. I told her could I come down in 10 minutes. She said of course I could. I went in the office and was greeted pleasantly by Marcia, which is rare these days. She told me it would only take a few minutes thar she already had our account pulled up based on what I told her un our phone conversation. What a wonderful , positive attitude and experiences I had with Marcia. If I were still a hiring Manager, I would without question, hire Marcia, which is my ultimate review. Thanks for Marcia. Bill