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January 2024 by Sue Dale
Personnel were very polite and helpful. They made sure my car was safer by installing 4 new tires, which I needed but was unaware of. Their service was excellent and performed in a timely manner. I can’t say enough about how thankful I was for their taking care of my car needs in such a professional manner.
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January 2024 by Chris Soto
Everything from service to mechanics is professional. Had a check engine light on my Kia and they fixed the problem as soon as the parts arrived. They have good communication with the customer. Corey at the front desk and Andre the mechanic helped me out and they were great.
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January 2024 by Jessica Taylor-Sutton
I took my dodge Journey in this shop 6 times to get the same problem fixed, (because I have a warranty on the parts) and yet the problem is still there. My truck is still leaking antifreeze. After each time I take it there, they say the problem is fixed…but it’s not. They keep having the same mechanic to fix my truck after I politely asked them to not put him on my car. I spent a lot of money on parts, labor, and wasted time on them just to fiddle around and not do what they were suppose to do. I refuse to take my truck back to this shop just so I can waste more time, money, and missing work just for them to screw up again…So now I have to take my car to the dealership, spend hundreds of more dollars for them to fix what Goodyear was suppose to fix. And I spent $28 on windshield wipers on November 1st, just for the driver side one to fall off as I’m driving in rain heading to Ohio on November 21st. Smh Never going to this shop again. Picture was taken this morning(November 29th) Customer service was cool, I just got ripped off.EDIT on 12-13-23: I never received a call from y’all about rectifying the issue. Not one call, voicemail, etc. I know this because I pulled up my call history and phone bill. So, for y’all to respond with that false statement tells me all I need to know about this shop. A bunch of liars. Thanks but no thanks.
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December 2023 by William Gray Cabrera
I had a tire replaced. They had it done pretty quickly. But they dropped the ball on simple things. They didn’t inflate the new tire to the correct pressure, as soon as I got in the car my tire sensor was going off. I went to fill the tire with air and my tire is missing the air cap. My rim is extremely dirty and full of grease. They left the dirty paper seat covers in the driver seat. Friendly service but they left me with a half finished job.
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November 2023 by Carlton Hendricks
My go to shop for whatever my vehicle need....I recently had transmissions issues. I took my truck in and within a week. The guys rebuilt my transmission for me and got me back on the road driving like new.????
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November 2023 by Ronnie Fuller
Neighborhood Tire Pro has been my go to place for over 15 years. The service is spot on. I get my Ford 150 truck and jeep Grand Cherokee tires rotated, oil and filter change and never had a single problem. They also have the best of the best mechanics. Don't go running all over town looking for wonderful. Stop already, it's right here!
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November 2023 by Rednose Handyman
this was my first time at NTP on Memorial and I had a great experience. The job was done well and in a timely manner. They kept to the price quoted. Everyone was professional and friendly. I’m totally satisfied with the work they did. Thanks!Services: Tires
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November 2023 by J D
Terrible. Over charged. Spent thousand’s getting the repairs made and it ran hot down the road. Did not replace radiator and left hose off. Ran hot on 75 North. Terrible! Dangerous situation because of terrible workmanship. Had to have repaired again in less than 2 weeks! Excuses! Goodyear manager didn’t care. On the paper work showed they didn’t test drive it. Left me stranded on75 Notth. Charges to replace the radiator but didn’t replace and left a hose unhooked the reservoir. Terrible work charged but did NOT repair. When I called over heated on side of the road they didn’t care! Stay away.Response below is completely incorrect. Kept 3 weeks! Wrote review to left others know stay away. Did NOT do repairs charged for. Check dates on Carfax. I was there I know how awful my experience was. This shop did not repair in 2 weeks and charged over $4500 and broke down in less than 50 miles.Services: Electrical repair
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October 2023 by Aretha Hopkins
The wait time was terribly long, because I did not have an appointment (about 3.5 hrs)! However, I received EXCELLENT service which included an oil change that left my car humming, great feedback as to maintenance that I needed in future, knowledgeable and attentive servicemen with top-notch customer service, and options to take care of future services that were reasonable and "offered" as opposed to "pushed on" me. Great experience!!! They are now my go-to service guys!!!
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October 2023 by James White
I came in with an air leak in one of my tires. They were pretty busy, but knowing it was probably a quick fix, they pulled me in right away. Within 20 minutes they located the nail, pulled it out, patched it from the inside, then balanced and reinstalled the wheel. The cost was only around $30. I was able to still make my meeting on time too!Service: Tires
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September 2023 by Misty Novitch
I love the spot and the workers. They’re so helpful and lovely. Corey rocks.My only complaint is the price, which the workers don’t set. I should have a lifetime guarantee on all 4 tires now though ?Service: Tires
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September 2023 by Cindy Howard
I talked with Corey about purchasing new affordable tires, and getting an oil change on my vehicle. He discussed my options with me over the phone, and ordered the tires we chose. I took it to them in the morning of my appointment day, and had it back by mid afternoon, and they were extremely busy! I had also asked them to look at my alignment, and brakes, which they said were both good. I’m impressed by their knowledge, honesty, and quick, yet quality, service! I also purchased their tire warranty, which is an awesome deal, considering driving the streets of Atlanta can be rough!Services: Tires
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September 2023 by M Funk
If you want to keep your vehicle in great shape, this is THE place to go! Purchasing tires can be overwhelming. Because of my positive experience then, I became a repeat customer when it was time to have the tires rotated, get a pair of new brakes, and the oil changed. I appreciate their top notch customer service and honest and “pressure free” car service.Services: Tires
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September 2023 by Elizabeth Wrightson
I went in to the Goodyear Tire Shop to have my tire pressure and air checked. They identified that my driver side tire was very bald. I drive a long way to work and I appreciated the information. They were able to put a new tire on even though I got there late on Saturday.Thank you ,Elizabeth W.Service: Auto tire replacement
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September 2023 by Jorge Contreras
While the management was fine and treated me nicely, the actual service was terrible. I took my car in for new front tires and an alignment and got it done but the tech who worked on my car did a terrible job in caring for my car. After the job was done, I checked my wheels and he forgot to put the valve stem caps back on and could’ve led to a bigger problem had I not pointed it out and told him. In addition, the tech drove my car so hard that he dropped the mpg reader by a whole mile in like a 5 minute drive. I had only driven my car like a mile so the engine was still cold. Being a manual, he lifted my shift boot out of place and my clutch felt terrible after driving it. IN ADDITION, he touched so many things without gloves and got everything dirty. I will not be taking my car back here.Service: Tires
