-
March 2024 by Alexis Rose
Food is great but service and atmosphere is HORRIBLE! And also they don’t close at 7 they’re lying, they close at 6! FAKE PROMOTION!!!!!
-
February 2024 by Marcella Roseman
They have great food I Love their Salisbury steak with rice. Great service. ?Vegetarian options: Only vegetablesDietary restrictions: Baked chicken broccoli and rice
-
February 2024 by Lisa Germany
Food was horrible. Must have new cooks
-
February 2024 by A Webb
The food didn't look very appealing. A lot of the items needed refilling. After we received our food, we waited an additional 10 minutes just to pay. The counters were messy with stuff everywhere. The food was NOT hot....at best maybe warm. There was NOTHING good about this restaurant!!!! That was a waste of almost $40.
-
February 2024 by Coby Martinez
My place of
-
January 2024 by Vincent Lucas
The Piccadilly location in South DeKalb Mall is the worst. Me and a fellow customer stood in line for over 5 mins waiting for someone behind the counter to serve us. Mind you, it wasn't busy and we were the only ones waiting to be served. These Piccadilly employees were doing every thing else under the sun: wiping down the counter, playing with the food, talking to each other but certainly not focused on or interested in servicing us! I will never go back there again. The manager did nothing to inform his workers about what customer service means when I asked to talk to him. They are a complete failure. The food isn't very appetizing, either. Combine that with the poor customer service and this location gets an F grade from me. ??
-
January 2024 by Larenzo Morris
The chopped steak needed a little more cooking (to kill bacteria) the rolls where a little crusty, and someone must have cooked the pie crust to fast cause it was little tough. A lady next to me in the entrance line said that is the best Piccadilly and after eating I would think they're possibly the best far as taste goes. It was a good experience though.Parking: This Piccadilly is located at a struggling mall...
-
December 2023 by linda burse
Haven't been for sometime. The chicken is still good (not greasy), but I noticed that the veggies get cold quick. The heating trays they're in isn't kept hot as they used to. It wasn't ice cold, but slightly below room temperature. It was on a Saturday and the place was almost empty. Normally there's a crowd, but with the uncertainties of the mall I can understand why. Anyway I still recommend it if you way good southern food.
-
December 2023 by Chereen Worthem
I’ll say 3 out of 5. Not the best food but it’s ok for the buck. The Carrot soufflé is always a HIT. Everything else is ok. You get what you pay for. Definitely budget friendly food. No real complaints.
-
October 2023 by Simone Lockhart
During my recent phone call to the establishment, I had less than satisfactory experience with a customer service representative, Nickie, in regards to her customer service skills and phone etiquette. Specifically, I had placed the same order twice in one day and received someone else's order on both occasions. Subsequently, I spoke with one of the delivery dashers who informed me that it was an express order and that was her only order and that she had no additional orders in her vehicle, and that the order she delivered was the one assigned to her. When I contacted Nickie to address the issue, her response was unprofessional and unsatisfactory. She began by asking me if I knew how many orders she received a day, and further stated that she could not remember every order. As a paying customer, I expect to receive quality customer service and to be treated with respect. Nickie's behavior was not acceptable and requires rectification to ensure that future customers do not encounter similar issues. It's unfortunate that encounters like this are the reason for some of the workforce's problems. It's not possible for two different drivers to give out the same order wrong both times. Especially when my name is on the receipt but the food don't match items order. After sending multiple pictures to Doordash I received refunds both times. The Liver Dinner must be a favorite cause I received 3 orders of that the first time and the second time 2 order of the Liver Dinner and the Salisbury Dinner. When I ordered a Baked Chicken Dinner, 5pc Chicken Tender Dinner and a 3pc Fish Dinner.
-
October 2023 by Valeria Hamilton
The quality is still pretty good but the portions seem to be less. I had to order a side of the carrot souffle in order to have a decent serving. The carrot souffle was quite lumpy which is something I'd not experienced before.
-
October 2023 by Jerome “Mr. Jay” Robinson
Was gathering with family after a funeral. Piccadilly was selected due to its proximity and variety . Today, the food was fresh and tasty . The prices were a bit steep , but that's everywhere. 1 attendant had to serve at least 40 people today. Staffing is an issue everywhere. Would have been a great visit, but it was a good one today.
-
October 2023 by ThemKids Mother
I WILL NEVERRRRRRR EAT FROM THERE AGAIN! THEY NEED TO CLOSE THEM BACK DOWN! PLEASE FIRE THE COOK!!!! No napkins on table no extra napkins period the give you bathroom napkins!!!!! I promise I should’ve went to GREENBRIAR LOCATION!!!!! It’s so unorganized!!!!!!!! My food was disrespectfully disgusting please save your time don’t GO!!!
-
September 2023 by Archie Wilburn
Great selection. Food is good. Usually have plenty left to take home.
-
September 2023 by Shan Boyd
Make sure you read the prices and ask questions. Second meat will be charged like a full meal so you only can get one meat.
