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November 2023 by Brit Jackson
Drove by here the other day and it is shut down. I did business with them for years! At first it was great! Then this past year they have just been money hungry! Everytime I go they tell me I need new parts that I don’t need. Spent $800 on a tune up, oil change, brakes and an alignment and they STILL tried to rob me saying I needed new tire rods and 4 new rotors. But when I took it to their sister store down the road I asked how my rotors and rods looked and he said great! They also made my steering column WORSE after the alignment. Terrible…
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August 2023 by Preston J.
This place is great as they charge much less than chain automotive repair establishments. I will say I do have a slight issue as it relates to price transparency. A week or so ago I had called about the price of an alignment. I was told over the phone one price then in person the price had rose by five dollars. Not really a problem but I would prefer more consistency.
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July 2023 by Mary Papetti
They tried to sell me 3 different tires with nails still in them. didn’t even bother to patch them up before trying to trick people. I don’t recommend.
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July 2023 by Marco Rodriguez
Be careful with this company, they stole my money. I bought a tire from them, three hours later it was completely flat. I went to complain to them and they literally told me that it was not their problem.
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July 2023 by Dron Modi
I recently had an unfortunate experience at Safe Tires, and I must say it left me quite dissatisfied. It quickly became apparent that this place operates as a cash cow, targeting customers with deep pockets. If you decide to visit, be prepared to part ways with a significant amount of money.Upon arriving at Safe Tires, I was immediately taken aback by the exorbitant prices. I had a nearly flat tire with just a single nail, yet they had the audacity to charge me a whopping $85. I questioned the reasoning behind such a high price, to which the owner nonchalantly responded, "Next time, be aware of nails." This response was far from satisfactory and only served to exacerbate my disappointment.To make matters worse, the service itself was sluggish and inefficient. It took an agonizingly long hour to fix the simple issue with my tire. I found this unacceptable, especially considering the hefty price tag attached to their services. A prompt and efficient resolution should be a fundamental expectation when paying such a substantial amount.It is worth noting that the lack of transparency regarding pricing further adds to the frustration. Customers should be informed of the costs associated with any service before any work is carried out. Unfortunately, this was not the case at Safe Tires, leaving me feeling taken advantage of and dissatisfied.Overall, my experience at Safe Tires was far from pleasant. The exorbitant prices, coupled with a lackluster and time-consuming service, left me with a bitter taste. I would caution others against visiting this establishment unless they are prepared to shell out a significant amount of money for subpar service. There are undoubtedly better options available that offer fair prices, transparency, and efficient service.
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July 2023 by Tim Robertson
This place is incredible. The prices are extremely reasonable and they have the best mechanics that do the best work. They are very knowledgeable and they care for their customers and their needs. The owner is the most kind and down to earth mechanic that I've ever made. Nothing of five gold stars from me.
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July 2023 by Jayquan McNeil
Great Service great prices. They do good work and very friendly
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May 2023 by 1406 May Avenue
I used to really like and recommend this place, and enjoyed supporting a family owned small business. Always had good customer service. I like Kathy at the front desk. However, they told me I needed my brake pads replaced last fall. So I bought new brake pads and had these guys install them. When I went in for a patch about a month ago, they said I needed all new brake pads….. again. I was like, are you sure????? They said yes. This seemed fishy to me. Brake pads are supposed to last years. I was worried that maybe they were telling the truth and that there was something wrong with my brakes. Took my car to someone else for a second opinion and they said “ma’am, your brake pads are brand new”. Guess they just needed to drum up business. Too bad. I trusted them. Not anymore. I wonder if I ever even needed the first set replaced.
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April 2023 by Camesha Jones
I Bought two used tires for $85 a piece. I also requested a wheel alignment but they were unable to do it, and stated that my steering column was upside down in which it wasn’t. After 12 days the wires were coming out of them. According to their policy I have a 30 day warranty. They refused to honor it and the owner (Max) was very aggressive and very rude in tone and kept yelling and talking over me. I would never do business with them again.Please keep in mind you can get new tires at Walmart with a warranty For the price of their used tires. Lesson learned!
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April 2023 by Trey Mclean
Terrible terrible terrible I strongly advise people not to deal with this company. Anything other then a TEMPORARY USED tire don’t deal. They don’t change your parts, they’ll steal your parts. I went and bout BRAND NEW parts from the parts store behind them and they never put them on nor leave them in my car They gave me a list of charges of labor for work they “said” they’d done , also adding a Labor charge as well. I been there several times about this issues and they’ll call the cops saying I’m disrupting there business. When I’m only trying to speak with the only person who speaks any English
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April 2023 by Tsegaye Asefu
Location: Lawrenceville Hwy, Decatur! Very poor service and customer service. Don't go again! This shop is scammer! If there were a negative rate, I would give Negative 5. My tire fixed at Maragatos.
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January 2023 by Danny Vaughan
Waste it time. Listing tires online that you don’t have. False advertising. Never again.
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November 2022 by Marzouq Waheed
Great staff!! & if you're loyal to them, they Will fix the problem!!! Salute!!!
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October 2022 by Roger C.
I came out of my workplace and noticed my front left tire was flat. Thankfully, I had my portable air compressor with me so I put air in it. To hopefully last until I got to Safe Tires. I showed the mechanic where the screw was lodged in my tire. They had me out in less then 15 minutes!! They saved me once before when they figured out problem no one else could solve. I am a big fan of this Shop!!
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August 2022 by Black Berre
Don't go here! Poor service! They sell terrible used tires! Beware! They sell tires with nails already in them. They give you a hard time exchanging the tires even though they give you a 30 day warranty. Just disgusting service. Please please please don't go here! Warning or you will be sorry. If you like a great tire place. Please go to the one on Jonesboro Rd. In Atlanta off Cleveland Ave. They are awesome! Near Humphries Drive.
