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March 2024 by Gustavo Basto
Excellent support from John Claude and his team. I went there out of necessity when mavis down the street kept me waiting for four hours without installing my tires. I asked Tires Plus point-blank if they could have me out there with new tires in an hour. They were honest and said they couldn’t do it, but could squeeze me in under two hours. Fair enough…returned and the car was ready in less than two hours. Really good price, a little bit more than Mavis but totally worth it I appreciate it their honesty to not keep me waiting. Highly recommend. There’s also a Starbucks a Burger King Kroger and an Indian place in the shopping center to go get snacks while you wait on your car.
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March 2024 by Connie Jones
Customer service was fantastic and they were honest about the needs to my automobile.
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March 2024 by Sarfu Virani
Horrible customer service
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March 2024 by Ansley Rogale
I am warning anyone who is considering this tires plus. I was quoted 995 “after a discount” for just my FRONT BRAKES. I had a different company come out and check today, they told me I didn’t need any brake change at all. The steering and suspension was another recommendation of theirs that I will not be exploring further.
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March 2024 by Shan “Shan” Camp
The customer service is horrible!!! I stood there for 10 minutes while the gentleman was helping on the phone. He never acknowledged the customers coming in so I walked. I was there to purchase 4 new tires and I took my business somewhere else.
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March 2024 by felicia glover
I went in because I needed a gasket replaced on my car, the mechanic Lee, installed a new one (I hope!), and my car was made worse. I had to take it back in only to find out the gasket he had installed was pinched, is how Lee, explained it to me. He had to order a new one.I had to wait, I informed them I needed to go to work, no regard from anyone, about expediting the situation, since Lee, caused me so much inconvenience. He Loafed around, just really dragging his feet. I could tell how he didn’t want to work on my car.I have yet to trust a mechanic, not one has failed me.My best,Felicia Glover
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March 2024 by Trey INDORidge
Don’t come here for service . They want you to work they shift .. No reason a oil change take 2 hours
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March 2024 by Stevens VanDuzer
Have been a customer here for several years, my most recent set of tires was from here. Brought my car in for a pretty simple nail patch and the employee immediately “found” a reason I needed new tires. I recent had this car serviced and even talked with my mechanic about the tread still being in good shape. Took it somewhere else and they said they had no idea what she saw and fixed it quickly.
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February 2024 by Tracy Robinson
Horrible service refused to do my Lifetime alignment and tire rotation because I didn’t want new tires. Also told me I needed new wheel bearings when I just changed them 7 months ago.
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February 2024 by Richard Schrade
I would go back here, but wouldn't be thrilled about it. I suggest you research the out the door price on their website before going. They tried to slip in some warrantee for $150+ without asking and pretended like that was standard. They also will try to sell you an alignment for $125. Their staff was nice and there was about a 2.5 hour turn around on a set of 4 new tires.
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February 2024 by Audrey Johnson
Marlon Smith was extremely helpful. He is very knowledgeable and explained clearly the best solutions to issues with my tires. I am a Senior on a strict budget so it’s important to get the best possible price. Thank you so much!
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February 2024 by Claire Kennedy
Great associates, prompt service
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February 2024 by Wise Coaching
Excellent experience the staff was friendly!!!
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January 2024 by McKenzie Wren
Prompt, easy, professional and competent
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January 2024 by Cory Poucher
My wife’s car was losing psi in the rear passenger tire. After she had already brought it to one location and being told there was nothing wrong, we brought it to Claude over at the Dekalb Ind location, and he took care of the problem with a quickness. He was super helpful and an all around awesome guy. The 70’s funk and soul jamming in the waiting room was a nice touch as well. They need to make sure Claude gets a raise!
