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March 2024 by Aida Bonora
You can solve any perspiration problem you have
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March 2024 by guitardecatur
The rental department here is the worst. The rental rules are different depending on who you get. You have to make several calls to get them to return your deposit and there are poorly staffed.
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March 2024 by Mike Blunt
Good truck for moving stuff and much cheaper depending on what you have to move an the rates are Great
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November 2023 by kevin m.
This review is meant to draw attention to the men's restroom. It was a poor experience! From germ spreading air dryers, out of stock toilet paper and a nasty smell, everything shouts that the Home Depot does not care about the total customer experience. I feel sorry for any employee that has to endure these working conditions.I know decisions are made at HQ about restroom facilities but this needs immediate management attention.As a customer, I had to wait 15 minutes to return an item as the front-end was understaffed and sole person was talking on the phone for the whole time.
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November 2023 by Philip W.
Went into buy drill a tool not good customer service at all on phone having conversation with myself and other customers needing help, not knowledgable or helpful. Person at checkout line just on phone not paying attention. Go in knowing what you need or you might have to search around for a helpful employee. Hopefully this interaction doesn't speak about the whole team as a whole.
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June 2023 by Catherine I.
Home Depot on Wages Dr./Lawrenceville HighwayI visited the garden section of this Home Depot today and purchased 3 bales of pine straw only to find that there were none in the outside trailer (no employee there but I climbed up and looked inside the trailer myself). At the Customer Service desk while trying to get a simple refund for the items, I was ignored while the customer service employees called two people ahead of me who walked up while I was standing in the line (just me in the line).Although this store is very close to my home and I've been shopping there for years, I've never had anything but ridiculously bad service there so don't plan to go back. I'll drive farther and go to Lowe's.
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April 2023 by Salmata S.
I purchased a "MP Doors 36 in. x 80 in. Andaman Medium Oak Left-Hand Inswing 3/4 Oval Lite Decorative Fiberglass Prehung Front Door" for my mother's home through the Home Depot App. It was a home delivery order. The expected delivery date was 4/17. It is 4/19 and the door has still NOT been delivered and no one can seem to tell me where the door is even though the carrier has confirmed that the door was delivered to the Lawrenceville Hwy store on 4/11. My mother went up to the store to retrieve it and no one knows where it is. Mind you, I have a copy of the proof of delivery of the door to the store . Home Depot was paid to deliver it to the residential address on file but did not. I have used their customer service chat and spoke to people on the phone and still no resolution! They have my money but I have no product. I suggest that you try Lowe's or any other home improvement store before wasting your money with the Home Depot because they suck!
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January 2023 by The new World
Their costumer service is horrible
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September 2022 by Shane W.
noise noise noise noise day after day after day at wages drive in decatur. i am filing a law suit. 25 years and no end to it!
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August 2022 by Bob H.
After standing in line for over 15 minutes I was told they only took credit cards even though I had the exact change. If they want me to check myself out they need to give me their employee discount!! I took my cash elsewhere, there are still places that accept cash!!
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July 2022 by Robert N.
The absolute worst customer service I have ever experienced. The sales people that I asked for help acted like I was wasting their time, or were rude and pointed in the general direction of the wrong product then walked away for me to pretty much fend for myself. Frustrating and shameful. In general I'm not expecting a high bar of service or even knowledgeable staff from this location, but this was a special type of awful.
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June 2022 by Boaz C.
Willie F. Fitz was absolutely terrible to work with!!!! I was trying to do a return on June 17, 2022 around 11:30am. I was doing returns from three different cards and two of the cards were no longer in use and each time he would ask if I had the card and he would get frustrated and smack on the counter in frustration. And then he wouldn't even put the effort into helping me find one of the items I online ordered through my account that I spend 100k+++ on a year as a contractor and had to sit in line again to get a sweet girl to help me out. Absolutely frustrating experience!! I love Homedepot, but he makes me never want to use this location or a homedepot again!!!
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June 2022 by Jody Purser
What can you say about Home Depot their local to just about anywhere you live if you go at the right times you can get in and get out and they're always someone there to help you yes I like Home Depot.
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February 2022 by Le K.
Carlos was extremely pleasant and helpful helping me to gather and cut many lengths of chain today. I was very appreciative of his patience and good attitude. Thanks so much!
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January 2022 by Stacee Y.
The 24 year old man child working the paint counter needs some serious customer service training. Received the worst service ever like I really thought I was being pranked. Such a smartass little p*****