United States Postal Service
Post OfficesHours:
520 W Ponce De Leon Ave, Decatur GA 30030 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular USPS location at 520 W Ponce De Leon Ave offers walk-in passport services and is praised for its friendly and helpful staff. Customers highlight the efficient service, with employees going above and beyond to assist them, even providing boxes when needed. While the lines can be long at times, the counter clerks are described as fast-acting and professional, especially for those who are prepared. Overall, this USPS location is highly recommended for its excellent service, with customers appreciating the helpful and friendly staff, the longer operating hours, and the efficient processing of packages and mail.
Most Recent Reviews
August 2024
Notoriously understaffed. God bless these public servants.
Be prepared to spend 5x longer than you expect. At least it’s consistent!
August 2024
Worst service. I came to pick up my package which was returned to the sender without my knowledge or being delivered. The employee over here refused to give me the package as I came to pick it up. He said that it is being returned to the sender and my package is stuck since weeks.
August 2024
An absolute mess filled with incompetent idiots. Every individual in this poorly ran office should be fired. How do you lose a certified letter? How do you lose a package? Delivering packages is your main responsibility. How do you immediately return an item to sender claiming my address couldn't be determined....LIES!
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