United States Postal Service
Post OfficesHours:
520 W Ponce De Leon Ave, Decatur GA 30030 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular USPS location at 520 W Ponce De Leon Ave offers walk-in passport services and is praised for its friendly and helpful staff. Customers highlight the efficient service, with employees going above and beyond to assist them, even providing boxes when needed. While the lines can be long at times, the counter clerks are described as fast-acting and professional, especially for those who are prepared. Overall, this USPS location is highly recommended for its excellent service, with customers appreciating the helpful and friendly staff, the longer operating hours, and the efficient processing of packages and mail.
Most Recent Reviews
September 2026
We were pleased by the professionalism and efficiency of Daizy at the passport office appointment (that we made earlier online)
September 2026
We received excellent customer service from Ms. Daizy in the passport office, she was extremely kind and attentive to us.
September 2026
Open for 24/hr kiosk but bin for packages was locked. Had to risk leaving my packages outside the bin hoping nobody will take it after opening despite having the tracking started by printing label at kiosk.
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