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February 2024 by B Miller
I went there today around 11:45am on my lunch break in hopes of making a deposit into someone’s business account. I was greeted by an employee who asked me to wait 30 minutes or return later due to all the tellers not being available at the moment. I’m not sure why he couldn’t assist me since he was there or why no tellers were present during business hours but i think it’s very unprofessional and looks bad on Wells Fargo as a company.
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September 2023 by D
Welfargo going down the drain day by day. This location especially garbage.
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August 2023 by Mike Hochman
I felt they were professional, courteous, efficient, and easy to work with
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July 2023 by Rachel Evans
Dwana was so nice and went above and beyond to help me.
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May 2023 by Yora Martin
This location has been dealt a tough hand because they are short-staffed. However, the employees are always friendly and meticulous. I appreciate their professionalism.
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April 2023 by Liam Dalton
I'm not sure why this place has such bad reviews, they are terribly understaffed and any wait it due to that and not a customer service deficiency. I had an appointment set up to open a joint bank account with two other people, we worked with Denzel and he was lovely. Very kind and helpful, I would absolutely go back to this location given the chance.
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March 2023 by Matthew Cowley
This branch consistently shows no regard for customers' time and experience. Why even bother to have a physical location or a telephone number? No one at this branch will EVER answer the phone. If you walk in, with even the simplest of questions, you'll be asked whether you have an appointment. If you've made an appointment, you will still have to wait. If you manage to get someone to speak to you, they may or may not know how to help.
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February 2023 by Clayton J
Was told I couldn’t make a withdraw went to my normal branch and made the withdraw. Employees here did not assist in any way.
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November 2022 by Susan Mobley
The WORST location possible! Was accosted by 3 persons for money while trying to make a simple deposit! Put the atm kiosk back on Ponce de Leon place! FAR SAFER!
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October 2022 by Johnny Nguyen
It’s astounding that someone can call five times sitting on hold to talk to a banker and never be able to reach one. This type of awful failure takes real effort.
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January 2022 by Eugene Kolesnik
Had to wire down payment. Went super smooth and staff was very on point. One of the best banking experiences I’ve had in awhile. Thanks!
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November 2021 by Payton Pryor
Worst bank in America. Just Google Wells Fargo. Stay away from Marcelle Thorne! She is rude to customers and toxic to her team members.
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September 2021 by Bobo Pistachio
Worst customer service. I’m taking all of my money out and going with another bank.
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July 2021 by John Evans
They lock their door at 4:45. Sign on the door says they close at 5:00. The manager is a rude. Take your money elsewhere.
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October 2020 by Tez
They are never answer their phone!!
