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October 2023 by Susan Trau
Steve Nguyen is absolutely the best Private Client Banker at Chase. Professional, friendly and above all works to get your accounts in order. Steve always delivers on his promises. When we needed help assisting my Mom with her money/account Steve held our hand during the entire process. We highly recommend Steve Nguyen for assistance with handling your business or personal finance needs.
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September 2023 by Ran Dori
ATM not working most of the time they close when ever they want they don’t care about customer
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August 2023 by Linda Skipwith
I have done business at this location since moving to Doraville but have notice that one particular staff which I do not know by name only that she is Hispanic seen to be some what rude and impatient when doing business with her. Everyone else is very nice and friendly.
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July 2023 by John Roberts
Great branch! There is another branch closer but I prefer this one: I only go in a few times a year and the manager greets me by name when I come in. Wow! Today I interacted with three people and they were all cheerful and competent. If everyone at a workplace is on the ball, that's usually a sign of good leadership and not just good luck. Keep it up!
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July 2023 by Aron Reyder
Staff are friendly and accommodating.Place is easily accessible and clean.
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December 2022 by KH J
Unprofessional.When you’re a client they treat you all polite and smiley but when requesting to close an account Steve Nguyen informed me that I am hurting his image and it will look bad on him. Then informs me details on how to re-open account. Who tells clients that they are hurting their image but to come back?? That’s telling me he is not there for my banking needs and only for himself. I’ll bank somewhere else.
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November 2022 by J Kim
Unprofessional.When you’re a client they treat you all polite and smiley but when requesting to close an account Steve Nguyen informed me that I am hurting his image and it will look bad on him. Then informs me details on how to re-open account. Who tells clients that they are hurting their image but to come back?? That’s telling me he is not there for my banking needs and only for himself. I’ll bank somewhere else.
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November 2022 by Stephanie Echeverry
Very impressed with the customer service at this branch. Jessica Ochoa went above and beyond in assisting me, the best customer service I’ve had in a long time. I was traveling to multiple branches and calling via phone to make an urgent wire transfer and I was able to do so with this Chase team. Superb professionalism. Thanks a million Jessica, polite and professional young lady! :)
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October 2022 by Rafa B
Jessica Ochoa is very unprofessional. Beware when wiring money cause they will cut corners for there benefits of getting you out the door. Worst experience at a bank ever will be closing and moving to another…
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October 2022 by Maria Hernandez
Jessica Ochoa (bank teller) incompetent worker. Terrible customer service.
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October 2022 by Cynthia Davis
Long wait time on Saturday
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November 2021 by A M
Since new manager took charge of that location its became very bad customer service , trust me they don't care for service and slow as hell, it used to be great customer service and welcoming.
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February 2021 by Mz. Robin
Arley has superb customer service! My husband and I went in to get a document notarized and he was friendly and so courteous!
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November 2020 by Fahima Haq
They don’t answer phone calls.
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October 2020 by Luis Bello
These guys are falling apart. HORRIBLE CUSTOMER SERVICE, the worst.