-
March 2024 by Veronica M.
I've been a customer for over 20 years. The owners Mr. and Mrs. Kim are definitely hands on and know their business. Their daughter and son complete this family business. 20 years and 7 cars later (yes sons take their cars here too) I'm still rocking with OK motors. Thank you Mr. Charlie for always keeping me on the road safely.
-
January 2024 by JY C (lastyear)
Just worst place ever. Avoid at all costs.Worst post service.The ower cursed at me for no reason. The entire family member started to curse at me.
-
January 2024 by John Nil
DO NOT GO TO THIS SHOPIt's the worst auto repair experience I've ever had. I had one part repaired there, but post-service, the car's temperature kept rising above the midpoint, and I noticed a leak underneath the car. Considering they had instructed me to return if any issues arose, I brought the car back. I explained the situation and shared insights from a friend knowledgeable in auto repairs who suspected that a used part might have been installed, potentially causing the leak while they were fixing. During this discussion, the owner, who is Asian, began cursing at us, questioning the source of our information and making derogatory remarks about a woman questioning his work. HOW RUDE. He demanded that I leave. Other staff members, possibly his family, joined in with similar offensive language. I was utterly shocked and at a loss for words. When I requested a refund, they said I would have to return the parts first. Such appalling service is truly unbelievable.
-
January 2024 by Jong Il Choi
I recently had a radiator issue with my vehicle and decided to take it to Auto Repair Shop. They suggested using a used radiator due to a supposed delay in getting a new one. The repair cost was around $500-600.However, after the repair, my vehicle started leaking oil, and the engine temperature rose above acceptable levels. When I sought clarification, they insisted it was engine oil and advised me to top it up regularly. Skeptical, I sought a second opinion at another shop.To my surprise, the new shop informed me that no reputable repair shop uses used radiators. They also identified the leaked substance as transmission oil, not engine oil, which posed a serious risk to driving. Shockingly, when I returned to the Auto Repair Shop with this information, the owner and family members responded with aggression, resorting to cursing and making false statements.This unprofessional behavior, coupled with potentially life-threatening advice, is deeply concerning. I strongly caution against choosing the Auto Repair Shop for any automotive services.최근 차량 라디에이터 이곳을 방문했습니다. 이들은 새 라디에이터를 데 지연이 있다며 중고 일디에이터 사용을 제안했고, 수리 The price is about 500-600 miles.30 minutes of snow covered dressing gowns Thanksgiving 초과했습니. 해명을 요청하자 ర을 엔진 오일이라 주장하고 정기적으로 충할 ಃ을 권했습 니다. 의심스러워져 다른 ఀಌ에서 번째 의견을 ൬했습니다.There are many different types of snowflakes in the area Thanksgiving. 또한 누출된 물질을 엔진 오일이 아니라 오일로 확인했으며 이는 운전에 심각한 위험을 초래할 수 있다며 알려주었습니다. 이 정보를 ఖ고 정비소로 아갔을 때, 사장과 ఀ족 ൬성원들은 적으로 응답하며 욕설 을 퍼부었습니다.이런 비전문적인 행동과 함께 잠재적으로 생명을 위협하는 조언으로 인해 이 정비소를 선택 하는 것을 강력히 비추합니다.I recently had a problem with the radiator on my vehicle and decided to take it to Auto Repair Shop. They suggested using a used radiator due to an alleged delay in getting a new one. The cost of the repair was around $500-600.However, after the repair, my vehicle started dripping oil and the engine temperature rose above acceptable levels. When I sought clarifications, they insisted it was engine oil and advised me to top it up regularly. Skeptical, I sought a second opinion at another workshop.To my surprise, the new shop informed me that no respectable repair shop uses used radiators. They also identified the leaking substance as transmission oil, not engine oil, which represented a serious risk to drive. Surprisingly, when I returned to Auto Repair Shop with this information, the owner and family members responded with aggression, resorting to insults and making false statements.This unprofessional behaviour, coupled with potentially life-threatening advice, is deeply concerning. I energetically discourage choosing Auto Repair Shop for any automotive service.
-
December 2023 by charles mccoy
Fair and honest. Checked my vehicle which did not need dealer recommended shocks and struts which three different of the same brand dealers quoted at between $1400 and $3300. OK Auto quote was much less. They diagnosed that the shocks and struts were okay. I also thougt I was due for front brakes, they checked and it was the rear brakes that were needed. They did proper diagnosis first, then fixed what was needed at reasonable cost, and saved me from the crooks at the stealerships. Too bad others dont treat their customers with such integrity. I'd give them 10 stars if I could.
-
November 2023 by Sativa Belser
I'm so thankful I found this business! Customer service is unmatched. Prices are fair. I am 100% recommending this gem! Thank you for your services.Services: Brakes
-
September 2023 by Y. A.
The best place for auto repairs. Have been going for over 24yrs and never have I regretted or had an issue
-
September 2023 by Harold Anthony
It's rare that I can ever give 5 stars, but these people are just good people to do business with. Great mechanics, great office managers, and excellent service. I think what I appreciate the most is that they are very resonable.
-
September 2023 by Sufian Hossain
The fastest service in the industry. Explain the problem before any repairs were done. Highly recommend.Service: Auto engine diagnostic
-
August 2023 by Tony Tran
Honest and down to earth. They won't try to up-sale you. The place is a small family-owned business and I will trust them with my brake fluid and more! I got my transmitter, brake, all kinds of fluid, and tire alignment done there. Highly recommend them and please tip them during these trying times if you can. Thanks!
-
August 2023 by Natalie R.
Excellent and superior auto shop! This place ROCKS! Every time we get a quote, they deliver on that quote! Their prices are fair and equitable! Versus the dealership that wants to over charge you for the same services! This is a great family business! We will only choose them in the future for all of our auto repairs!
-
July 2023 by brenda cook
Reasonable pricing for repairs, fast service. Great family owned business.
-
July 2023 by Yamoah Gyasi Agyei
Had my headlights replaced and they did a good job
-
July 2023 by PAM G
Being a female we're prong to be taken advantage of, therfore I shop around and ask lots of questions. After a few times of doing that I've found myself back at OK Auto Service. If you're looking for great customer service, very good work that's fast with reasonable prices that's EXTREMELY hard to find. OK Auto Service is where you want to go, thank me later!
-
June 2023 by Cheyanne Fowler
So honest. They have turned me away because I didn't need a service I've been told at Jiffy Lube I needed. I literally go no where else.Services: Steering & suspension repair
