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July 2024 by Robert Hensley
Spent the last dollar at this store ever! I went to buy a toilet and some plumbing supplies.Couldnt even find a flat cart! None up front!Then finally get to plumbing,employees are walking around, never ask if you need help with getting a 93 lb toilet in a huge box off the shelf and on a cart i finally found abandoned in the store!Then with such great service so far,i go up front to check out.NO REGISTERS! SELF CHECKOUT ONLY!I told i assume an employee standing around and told them i didnt work at Lowes,and someone needed to check my stuff out! Then once again no one to help load the toilet after i paid! Im done!Keep your merchandise,and your half staffed store! I wont be back ever again.PS.on the way home i stopped at our local Farmers Hardware in Alma,before i could get inside a young man asked if i needed any help,the man inside asked me as soon as i came in if i needed help,took my order, checked me out and thanked me for my buisness!I walked out and my stuff was already being loaded in the back of my truck by 2 young workers who were friendly and thanked me again!Get my point? Shop at your local stores and be treated like a customer should be treated.Goodbye Lowes!
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July 2024 by Ozzy Bromund
I visited this store on 25th of june and bought a toro 42 inch 15.5hp zero turn mower, wasn't properly shown how to operate and said the blue handle was a speed throttle, it started violently shaking when engaging the blades, and at moments it would randomly shut off. Well I go back and I was told to try the ariens 52 inch mower, so today I went and picked up the mower, unbeknownst to me they had to charge the battery and I didn't know it at first cause it started raining and the guy told me and my disable dad that we can go sit in our vehicle while he load it on our trailer for us. Well I'll be damned I bring it home and it won't crank, I tried to charge it and it starts smoking. What's bad is I would have 100% recommend lowes for lumber, fittings, they have everything you need hardware wise, bought washers and dryers from them as well. But my experience with buying a zero turn from yall was horrid. I used to trust you guys when it came to mowers, but now I won't. Had an employee tell me it was a bad battery, and don't understand how I would've got sold a zero turn mower with a dead battery.
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June 2024 by Joey Burn
Meets my needs everytime!
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June 2024 by Raymond Mckinnon
It's an ok place to get tools or materials for whatever project you are working on, but I advise you to already know what you need because I haven't had any luck with finding a CSA(customer service associate) with any kind of knowledge gained from real world on the job experience no matter what the department is.
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June 2024 by James Goedert
Great service and selection
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June 2024 by Chad Smith
Friendly employees
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June 2024 by Brian McCollum
Workers were helpful and found everything I was looking for to complete my hot water heater replacement.
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June 2024 by Matt - Epic-South
Best prices on concrete bricks and fire bricks.
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May 2024 by Wayne Giddens
Very pleasant experience shopping today, very helpful associates.
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April 2024 by davianna thomson
This Lowe’s is awful, if you’re looking for a GOOD home improvement store, spend your money elsewhere. They resell broken and damaged returned items, and clearly don’t inspect items for damages before putting them back on the shelves. Very lazy employees.
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April 2024 by Mtrotts !!!!!!!!
COULD HAVE BETTER WORKERS SPECIALLY ON CABINET DEPARTMENT BAD ATTITUDE PERSON THERE DINT BOTHER TO HELP... ASKED FOR HELP IN ANOTHER DEPARTMENT FOR LUMBET , ASSOCIATE TOLD ME THAT ALL LIFTS WERE OUT OF GAS .... HOW IS THIS POSSIBLE!!!! LOWES FIX YOUR EMPLOYEES!!!! OR HIRE BETTER HELP!!!
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April 2024 by B Elam
Just got off the phone with customer service about them price matching with their competitors, they say they don't honor that. Then it shouldn't be advertised that they do!!!!!
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March 2024 by Etta Lee
2 nice Lowes employees asked if they could help. When I needed help, the 2nd person took time to show me the items I needed. He was very knowledgeable and kind.
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March 2024 by Tom Taylor
Bought appliances and landscaping plants and other outdoor products. Appliances delivered on time and functional by professional and courteous delivery guys.
Plant variety is excellent and are in good health. Chain store with small town friendly!
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March 2024 by Jay Miller
Always friendly employees.
