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February 2024 by Miss Toshee
Please be sure to check your engine oil upon pick up of your vehicle at this establishment. It is necessary to drain the engine oil (yes) in order to replace a transmission. However, if not replenished upon repair…You will have a locked ENGINE if you do not realize the oil has not been replenished from the drainage that was done to complete the TRANSMISSION repairs. Thank you
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February 2024 by John Adams
Price was to high from other quotes
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December 2023 by Lisa Mozee
Please do not take your car here. I had a transmission put in and my car went back up there 3 times. Now my warranty is over and my transmission is still acting up. I wasted 2,800$ and my car is still not fixed. Go anywhere else beside there
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December 2023 by Jerry
Decided not to take my vehicle there. Didn’t get a real good vibe when I called. I felt as though I was a bother than a customer.
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November 2023 by Andie M
Robbie was INCREDIBLY a lot of things came up with my car the left me pretty frustrated but Robbie was kind and patient and in the end gave me car back in better shape than it was when I first bought it ! Thank you Robbie!
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October 2023 by Honesti Lewis
Do not bring your vehicle here to be worked on. My truck has sat here since December 2022 with no resolution to getting my engine reinstalled after having paid for having the engine fixed. Several of my parts of my vehicle have been sitting out in the rain since December as well. They’re unprofessional and are unwilling to do anything to resolve this matter. I have gotten a lawyer involved and have reported them to the BBB.
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July 2023 by Hayley Stephens
SHOUT OUT to the team at AAmco Douglasville! Robbie, Marcus and Jay thank you all for going Above and Beyond to fix my Jeep. She was being a beast, stumped the dealership, but thanks to you for saving me thousands of dollars the dealer wanted to charge for something that wasn't even the problem.I am a customer for life and so very grateful for you all!
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July 2023 by Mary Roberts
Car has sat for over a month with no communication or Statius updates. Everytime I call I am told it’s only I mechanic. If you want your time wasted come here. This has been a terrible experienceService: Transmission
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June 2023 by Danny jones
I am taking my SUV back the vehicle is doing the same thing when I took it to them at first
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May 2023 by Ashley Thomas
If you want your car messed up more go here don't waste your times they don't even have mechanics have the time uggh 70 dollars wasted
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February 2023 by Dantonius Owens
Terrible service they have taken more than 7 months to replace an engine that’s under warranty without offering any type of compensation for the inconvenience.
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January 2023 by Priscilla Biehl
Awesome service! They helped me when I needed and have me as a loyal customer.Service: Brakes
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December 2022 by yaser ali
He had me waiting a long time, and then told me he couldn’t do the job that time, that he’s busy
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November 2022 by Mard Coleman
Terrible customer service! They had no interest in being helpful and basically made us feel unwelcome. I've dealt with other Aamco locations in the past that were more willing to be upfront about pricing and services offered.
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July 2022 by Phoenix Cartier
On 4/13/2022, I had my vehicle towed to AAMCO in Douglasville to repair the transmission. I had to rent a vehicle to use while the shop kept my truck from 4/13 to 4/29/2022 when it was finally repaired and ready for pick up. On 5/13/2022, I called back in to AAMCO in Douglasville to report that the transmission was malfunctioning again and brought it to the shop to get it checked out. The mechanics stated to me that my catalytic converter was clogged and causing incorrect signals to be communicated to the trans which had caused a malfunction. They replaced both catalytic converters on the truck totaling $1,158.97 and stated that would fix the trans issues. The very next day 5/14/2022, I had to get the truck back over to the shop as the previous repair to the catalytic converters did not resolve the transmission issues. This caused me to have to rent another vehicle, this time for a bit over a week as AAMCO had to repair the transmission again. I returned that rental on 5/23/2022. Today is 6/28/2022, a month later and the transmission has gone out AGAIN. This, of course will result in me having to go get another rental and be without my truck for a significant amount of time yet again. This is possibly the worst experience I've ever had with any automotive repair company. I would like to be fully refunded for the transmission service in the amount of $2,749.80 and additionally refunded for the $1,158.97 that I was charged for the repair on the catalytic converters that were never a fix for the transmission service.Service: Transmission
