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March 2024 by anthony bivens
The front desk customer care representative exhibited exceptional professionalism in ensuring a seamless check-in experience for my daughter, and the consistent and timely updates on repair status were commendable.Regrettably, the commendations halted at the front desk, as I encountered significant disappointment with the integrity of the repair workers. Below are the issues I encountered with the workmanship:1. Rear camera: Upon removal, it appears the worker failed to recognize that the clips securing the camera to the bumper were broken or intalled improperly. Additionally, upon reinstallation, it should have been evident that the camera could not properly attach to the bumper, resulting in a misaligned rear view during vehicle reversal.2. Left side tailpipe: During reassembly, a crucial plastic cover, which aids in protecting the paint and bumper from the heat of the tailpipe, was found to be missing.3. Bumper alignment: The left side of the bumper appears misaligned in relation to the separation point between the taillight, suggesting a potential misalignment of the bumper clip.These discrepancies significantly detracted from the overall repair experience and warrant prompt attention and resolution.
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March 2024 by Janet Escolas
Technician about mission arrived at end otoday and quickly and appreciately. Install all the parts that he had ordered and had come to the house.Glad to have our appointments fixed and he was very nice.
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March 2024 by Sherri Patrick
Communication via text messages started immediately. The updates were frequently and at each step in the repair. Definitely recommend!!!
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March 2024 by Christmas Carol
Awesome service. They sent updates on progress of repairs. Made the whole process pain free.
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March 2024 by Richard Glass
Me & my Mother (which was Her Honda Accord) car being taken care of & Nothing But 5 STAR Service from the Entire staff. THANK U ALL FOR CARING FOR MY 83yr young Mom. Thank You Once Again…
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March 2024 by Christopher Simons
Amazing work putting my Shelby back together. Thank you for the great communication. Can’t tell you how happy I am with the work.
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March 2024 by rebecka murphy
Extremely pleased with the degree of care and customer service I received during the whole repair process. Would certainly recommend this shop to anyone needing similar services.
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February 2024 by Alyssa Worrell
Amazing experience from beginning to end
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February 2024 by Timothy Dean
Very detailed, exceptional job done on my car got. My car earlier than the actual date. Would definitely recommend to anyone that needed their car repaired. All 10s in my book
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February 2024 by Shonnie Dyess
I used Caliber Collision for two separate accidents and they took care of my car in a timely manner. The employees who I came in contact with were very friendly and helpful. Their work is awesome. I recommend them for any work that needs to be done. You will not be disappointed.
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February 2024 by A. Bradley
Wonderful experiencea Kind and thorough team. I was kept in the loop about the repair at every phase. My questions were answered before I needed to ask. The car looks fabulous.
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February 2024 by Michael Cofield
I took my vehicle in for a brake check up. Excellent service in minimum time.
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February 2024 by The4thJudge
Caliber does excellent bodywork, but in addition they offer great customer service. The frequent communication is fantastic. Everything went according to plan. Samantha was communicative and professional.
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February 2024 by Melanie Cain
Fast great service
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February 2024 by Eddie Oalmann
The work Caliber did on my car was outstanding. Unfortunately this was the 3rd accident where I needed their expertise. Since none of the 3 accidents were my fault, it was reassuring to have a body shop that looked out for me and did their best to provide superior service during one of my most frustrating times. Their communications was always spot on, and, they worked with me to complete their work a couple of days early in order to help me meet a deadline I was up against. Working with Samantha Normandy was a pleasure. She went out of her way to keep me informed and up to date. I highly recommend Caliber.
