Advance Auto Parts at 5835 Stewart Pkwy in Douglasville is known for its helpful staff and quality service. Customers appreciate the knowledgeable employees who assist with various car needs, from battery replacement to engine code scanning. The staff, including Karen, JP, and others, are praised for their friendly attitude and willingness to go the extra mile, such as testing batteries, inspecting starters, and even tapping on parts to troubleshoot issues. The store offers a wide range of automotive products, including leading brands like FRAM, Carquest, and DieHard® batteries. Many customers have had positive experiences, noting the excellent customer service and the staff’s readiness to help find solutions, including recommending local mechanics for repairs. The store also provides free services like battery testing, wiper installation, engine code scanning, and recycling. Regular shoppers have been using this location for decades and value the friendly, professional service. Customers are encouraged to sign up for Speed Perks to save on store items and gas. Overall, the Douglasville store is highly recommended for its helpful staff, quality products, and convenient services.
I had to get my battery replaced and I was able to by Karen who talked us through everything along with other car maintenance.
May 2024
Have a great experience working with Ms Lundy and Ms Kim. They really know how to treat their customers. When in Douglasville Ga, and have car / vehicle need, will definitely be going to this Advance Auto. Hands down, the best customer service I have ever received. Bar none!
March 2024
I have been buying from the Stewart Pkwy location for 30 years and the customer service has never been better. Thank you Chris, Josh, Ms.Ira, and the rest of the team!
