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January 2024 by Megan B.
I just love this place. It reminds me of the small hometown pharmacies I grew up with. The employees are extremely caring and take all the time necessary to make sure you have what you need. They are knowledgeable about the products in the store. Everything is clean and well organized. This is the place to go to if you need any type of medical equipment for mobility or for an injury. I feel like the prices are very fair. You get what you pay for and you not only get quality products here, but great service as well.
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January 2024 by Barbara Combs
Truly excellent service by caring people. Mira (sp) assisted me. I was moved by her compassion. She helped me to identify a product that was right for my mother and she was more concerned about finding the right product, then making a sale. She even told me where I might go to look for what I needed. A few weeks ago we purchased a new Rollator for my mother. They assembled it for me and made sure that it was ready. I have been truly impressed their services make a difficult situation a little more bearable.
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December 2023 by Dennis Brown
Never posted their no return policy
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October 2023 by Yoki S
I agree with those who rated this business with a 1 or less, I too would give it a ZERO RATING if I could.First of all, please make sure you READ THROUGH all the REVIEWS as a 4 rating is NOT accurate; I have noticed that now businesses with low ratings seem to either ask family/friends to rate them with a Five stars or just create fake accounts and rate themselves with HIGH ratings to offset the LOW ones.This business basically SUCKS, their customer service is the worst. I can even affirm that they are prejudice against Latinos; I witnessed a staff member talking to another client about immigrants in a very condescending way; this while I was standing there waiting to be served.I have been to this place a couple of times and they have basically refused to serve me with some sort of lame excuses about the insurance coverage my mom's has, which BTW she has a primary and secondary. I have already filed a complaint with my mom's insurance and will report them to the pharmacy commission; business like this shouldn't have a license!!!UPDATED REPLY TO BUSINESS RESPONSE ON ORIGINAL REVIEW:1. You wouldn't have a perfect score because even if you are having family/friends and or fake accounts giving you 5 STARS, you can't get rid of the negative reviews that like mine you have on here2. I have spoken to my mom's insurance several times, each time with different individuals, they all agreed that the fact your pharmacy is dividing ONE WALKER into THREE DIFFERENT PARTS(walker, seat and breaks) is absolutely ABSURD. The last person I spoke to volunteered to file a grievance report against your pharmacy for this practice, therefore, the insurance agrees that what your business is doing is WRONG!3. The fact that you are an immigrant and you are allowing an employee to speak negatively about a specific group of people is even more disappointing. I was there and the person on the register did engaged the client and was EVEN LAUGHING about it, therefore you can't tell me it didn't happen because I WITNESSED it. You can say you have a recording of the whole incident but that doesn't necessarily means you are telling the TRUTH, your credibility is already questionable as there are clients on here accusing you of being DISHONEST. I am glad that WE as clients have this venue to expose businesses abuse; some folks are so ignorant when dealing with people that like myself English is their second language and may not seem intelligent/ educated in their view, not knowing that people like me might not be able to speak PERFECT ENGLISH but sure can WRITE better than the average native American. That's why I am on here to expose the nonsense ignorant individuals have going on in businesses that are SUPPOSED to treat EVERYONE with commom courtesy and RESPECT!!!FINALLY, the one and ONLY REASON I came to your shop FIRST in this occasion is because it is a more convenient location wise, and because I wanted to confirm that your business lacks of good customer service practice since service was denied to me once before supposedly because my mom's insurance had a deductible and you wanted me to pay out of pocket without EVEN CHECKING that she had a secondary insurance.$25 might not seem significant in your pocket but if you charge $25 to every DISABLED SENIOR CITIZEN that comes to your business, it would definitely add up.....The disrespect and lack of good customer service is why I am exposing your business and so nobody else goes through what I just experienced. We as clients DESERVE to be treated with RESPECT because thanks to us, you are in business. We are not asking for charity, senior citizens have a FIXED INCOME and shouldn't have to pay out of pocket if their insurance(s) covers. If you call exposing bad practice as hateful then so be it and I am not the only one on here giving you the lowest rating so there must be a reason why....I am sure I would not be the last!
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October 2023 by Deenah A
The Apothecary Staff always provides Excellent Service. I purchased compression there for my swollen, achy legs. Also, the staff helped me to choose the right size walker for my mom, as well as her wound care items and diapers. I am so grateful for them! Thank You Apothecary.
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April 2023 by tanesha Walker
If I could give this place a -0 I would upon arriving at the store I was greeted by a lady mouthful of food.she said "what can I help you with." I then proceeded tell her what I needed she then asked me what insurance and told me a we don't accept that without even checking.Then the other lady came up to say we do accept it. The lady who told me they don't take my insurance then proceeded to say I didn't know. I asked her do you not want to help me today. I ask for her name she gave it to me Mary I asked for her last she said I'm not giving it to you you can complain all you want.
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March 2023 by Ragans C.
If I could give this place a -0 I would upon arriving at the store I was greeted by a lady mouthful of food.she said "what can I help you with." I then proceeded tell her what I needed she then asked me what insurance and told me a we don't accept that without even checking.Then the other lady came up to say we do accept it. The lady who told me they don't take my insurance then proceeded to say I didn't know. I asked her do you not want to help me today. I ask for her name she gave it to me Mary I asked for her last she said I'm not giving it to you you can complain all you want.
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March 2023 by Topic of The town
This pharmacy is over priced. The African American lady talks loud and has long conversations as if it’s not a professional place.The Indian lady is so rude and unprofessional she likes to force her over priced products on you .And they waste your time and tell u that you can go somewhere else as if you can’t do just that. They take advantage of the elders and the customer service is ridiculous
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November 2022 by Dorothy Lawicki
I was greeted when I entered, I was asked if I needed any assistance, my questions were answered. I bought 3 different items, the prices were good.
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September 2022 by Wendy H
This is a great family pharmacy. They provide great care and attention and when I needed a brace for my husband, they took time to make sure I was getting the right one and it was a good price. Very nice people and a very professional pharmacy.
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September 2022 by G Willette
Raced to get here before you closed, closing time stats 5pm. Got here at 4:45, lights out, all locked up and closed
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July 2022 by Ayida Boukman
As a favor, I picked up a prescription for a friend. He was shorted FIVE of his pills. If you do business with this pharmacy, PLEASE count your pills. Staff was also VERY rude.
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December 2021 by Ashley Espino
Clean little pharmacy, I was able to find 2 products I have been looking for! (: awesome
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November 2021 by Michelle P.
They remember your name and who is in your family that may also have something to pick up. If they don't have something, they'll get it for you. Kind and willing to take time to explain things. Also let us know if we could pay less by not running a medication through insurance, but getting the three month supply. (The price was half of 3 of my copays). They really care about the people that walk through the door.
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June 2021 by Kanesha Raysor
Came to get my prescription.. Denied my coupons ... Your pharmacy name was first to accept the coupons SMH... Will not return!!!!
