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January 2024 by Anita V.
Tina in Douglasville was very helpful and friendly. Will recommend Ashley's to friends.
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January 2024 by Sabrina W.
Big West was the best, he was patient and very knowledgeable!! I will definitely work with him in the future!!!
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January 2024 by Dainyell D.
Tina and Duncan were amazing to work with. I was able to purchase my dream sectional with no hassle.
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November 2023 by Hallie Schmidt
UPDATED: delivery for this couch has been a nightmare. Would give 0 stars if I could. On our intial delivery date we only got half the couch, the delivery crew were the ones who told us it was on back order. Then we call Ashley multiple times (after they keep telling us they will call us back, never did) to figure out where the other half of our couch is. Finally they figure it out and it won’t be delivered for another two weeks. Then they call us on a Saturday morning to confirm delivery or they have to push back delivery date (they didn’t do this the first time they delivered) and we call back but all their service centers are closed. We leave voicemails and have been trying to get some help with online chat people, and we haven’t gotten anywhere. Now we’re being told delivery will be pushed back again. Haven’t heard a word from Ashley or the people who actually sold us the couch. Will definitely go to rooms to go next time
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November 2023 by Jessica Cummings
Ashley furniture (Douglasville) -My husband and I are pleased with our purchase. Customer service was excellent and staff were friendly. Ask for Ms. Tina~
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November 2023 by Michelle Griffin
Just came in for the first time and was blown away with the costumer service! Mrs. Tina was an absolute angel! Was honest and true! Helped me figure out layout of the furniture we wanted in our difficult layout living room. HIGHLY recommended this location and ask for Tina!
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November 2023 by Jamiya Traylor
This location was very clean and everyone was so friendly and welcoming. I am moving into my first apartment, so I was not as familiar with the furniture buying process, but Mr. Jermaine was so helpful in making this process as easy and smooth as possible. I am an indecisive person, but he was very patient with me and he was there to assist me every step of the way. He was very knowledgeable and was able to answer all of my questions. Thank You!
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November 2023 by Michael D. Todd
Excellent customer service. Prices are way to high now a days like ALL furniture stores but I found what I wanted, got a great deal, and was NOT pressured to buy anything I did not go to the store specifically looking for... THAT is what I liked the most...
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November 2023 by Chloe Turner
Highly recommend Ashley Furniture in Douglasville. Super awesome people to work with, Que made our buying experience very easy. Go see him for your next purchase!
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November 2023 by Joy Ray
Loved the selection in the store and was able to find one of the most beautiful wooden bed.Tina was absolutely amazing. She was able to answer all my questions and helped me find exactly what I needed. Would definitely recommend asking for Tina she will make your furniture buying experience enjoyable.
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November 2023 by Kelsey Craddock
I had an issue with making my purchase online, requiring me to go into the store. I’m glad I did. Tina was very helpful and ensured all my needs were met! Not to mention, I’ll likely be spending more money with them in the near future due to the beautiful pieces in store. Thanks again for putting my frustration to ease!
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November 2023 by Jessenia Jones
Very peaceful shopping. Inside was super bright and clean. They didn't pressure me into buying anything. Tina was super super helpful and the staff was very friendly. I got a really great deal on my furniture and the check out process was simple and easy. I will be back in the near future. Thank you Tina!!
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November 2023 by Janice W.
I visited the store today, 11/4/23. Tina was awesome. She was not a pushy sales person. She was patient and very knowledgeable of the furniture we purchased. I would definitely recommend her as your sales guide.
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October 2023 by Sammy M.
Tina was amazing, very sweet lady. Ask for her when you visit this location. 10/10
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September 2023 by Heather Vincent
I had the best service and high quality furniture from the best Sales person, Tina. Tina was fri, professional, patient and most importantly not pushy! I will definitely go back and buy from Tina at the Doug Ashley Furniture Store! The Store Manager and Sales Manager introduced themselves and made themselves available for any questions I might have! Thank You so much!
