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November 2023 by Denise “Smokey”
Great service and support the entire staff at this location are terrific. I absolutely enjoyed my experience and will be going back there for my service needs. Thanks ladies for your time and attention ??
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November 2023 by Refuge
Kadin was a great help! Store was busy he came in to work and helped clear it and solved my problems! Will be back !
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September 2023 by Kelsey Munro
It's a 4 as of now, Lemon was excellent with customer service over the phone. I'm sure when I make my way up there the 4 will jump to a 5!
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August 2023 by Xavier Brown
Great knowledge of what he was doing. Help me with my new phone without any issues at all. Made the visit fun and great.
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August 2023 by Kevin Cochran
Chris from the chapel hill road AT&T store was extremely helpful in helping me get a phone after getting mine stolen today . I recommend him 5/5 .
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June 2023 by Greyssy Nunez
The manager burenadett was very helpful and nice helping get the right plan and phones. It has been the best store service we have received from the att stores.
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June 2023 by Renisha Holt
I went the store to port in a phone from metro and the young lady who did it messed it up and the service was not successful. I went back in 3 days later and dealt with Garrick and he was amazing. He was so patient with us. He made every phone called he could to make sure we was happy. He would NOT let us leave that store without trying every thing he could to fix the issue that the first young lady messed up. Thank you Gary ? Garrick. Please keep him on the team. He is absolutely amazing
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June 2023 by Matt Walker
The best AT&T store in Douglasville. If I could give a 10 star rating about my recent experience at the store I would. The staff and manager Garrick were amazing. As a 28 year career military guy I'm pretty set in my ways of how I feel things should be. I like order and discipline. Just watching how the manager carried himself made me even ask what branch he served in. To my surprise he said "neither" and "I just like order" and that's how this store was "In order" I will never visit another AT&T store if i don't have to.
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June 2023 by Lewis Quinn
Wow is all I can say about my experience in this AT&T store. The manager Garrick is awesome and his staff is amazing. As soon as I walked in the door I was greeted by not 1 but every rep in the store and Garrick came from the back to personally introduce himself and make sure that I was going to be taken care of. This is Customer Service extreme which is rare in todays world. I got new service and was even convinced to add a couple watches to my account which I definitely wasn’t planning on doing but they were so convincing and it was a great deal as a BOGO. To top it off Joshua the rep that assisted me even gave me a gift bag of goodies. AT&T I’d just like to say Great Job! I am a customer for life (hopefully) and this will be my new all time favorite store location. I just wish that I could give 10 stars instead of 5
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June 2023 by Bridgette “SoloQueen” McCorvey
Garrick and Hannah were awesome! They answered all my questions and even gave recommendations. We will, definitely, be returning and telling others!
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May 2023 by Soleil Peters
Today I walked into store in a state that wasn’t the most positive; however, I was greeted with open arms. The sales associates and manager Garrick all assisted with my issue. After great thought and troubleshooting, a solution was found and executed. I left the store happy with my issue resolved and with a piece a mind.
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May 2023 by Darlene thelovebugeffect
Love the customer service every one was sweet. Garrick, Josh, and Aniah was everything I needed in my life today. Great pleasure meeting them. ?
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May 2023 by Kevin Miner
DO NOT TRUST Jashae. Check everything, added service to my account without my permission. I have been a customer of ATT for a long time, over 20 years. Went to this store to add a line today and made it clear I didn’t want any extra services. They were polite and friendly when I was there, completed my transaction and was on my way. Later in the day I am looking at my ATT app only to find that a $17 a month additional service fee for protection was added to my plan. Jashae is the person who helped me. When I went back she didn’t even apologize and actually never even acknowledged me. Another person removed this from my plan. I bet she does this to others regularly. The manner in which it was added is nothing less than theft.
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April 2023 by Susan Javery
Garrick was fabulous. He was courteous, informative and I walked out a very happy customer
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April 2023 by Jacquelyn Williams
I ran over my iPhone. I walked into AT&T Douglasville location and Jehiel and Hannah help me get my phone working.Jehiel is the best
