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April 2023 by Bryan White
Good parts.. GREAT COFFEE.
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February 2023 by Skip Welch
Nice and friendly, but always strait up honest.
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November 2022 by John Barr
If you're in a accident, don't let them take your car here. It cost me $400 to get my truck back the same day.
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October 2022 by Zachery Oneal
It was alright, we only stopped to ask for directions. The guy looked at us kinda crazy but he turned out to be a really nice guy. He didn't know where the place that we were looking for was either, but he told us to have a nice day.
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May 2022 by Zack Oneal
It was alright, we only stopped to ask for directions. The guy looked at us kinda crazy but he turned out to be a really nice guy. He didn't know where the place that we were looking for was either, but he told us to have a nice day.
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December 2021 by Ralph Harper
They may have what you need. Very helpful service.
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July 2021 by Mike Smith
The receptionist was very helpful and really professional
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May 2021 by Mr Love
Great place plenty of vehicles for needed parts
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March 2021 by Scottie Harris
Cool place and great employees
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February 2021 by audrianna valencia
Absolutely would not recommend. The guy was insanely rude and inconsiderate to the customer. Wouldn’t let her go down the street to get the remaining $20 (since he added extra charges on from his original quote) and was completely rude.
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February 2021 by Karen Martinez
I’m so disappointed in this place, My headlight shattered and they were trying to charge me 150 just to put the part on! In my opinion that’s too much once someone at the desk told me it would only be 30! They are also extremely rude and I recommend going somewhere else!
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February 2021 by Cheyenne Puig
Awful customer service. Man at the counter was extremely rude and ill mannered
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February 2021 by Raquel Jackson
Horrible customer service!
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February 2021 by Danny Durand
Poor customer service ?
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February 2021 by Victoria M.
From one of their customers today.....In MY OPINION, JERKS! RUN! ......................I have never been treated as poorly as I was today at Austin's Towing in Douglasville. My sons truck was stolen in November and Douglas County found it last Wednesday. I was notified by police as the owner and I called the towing company to ask how much to get it out. He quoted me $175 for the tow and $25 a day for storage. I told him that I couldn't get it out that day because I had no one to drive it. I told him I was going to Savanah and would be back and get it. I told him the exact day that I was coming for it. I ubered up there today and had the money to get it out. Well he decided to add a $50 admin charge. I was short $20. I can't even describe what an a****** this guy was. It got to the point where I was so mad I was crying and told the guy he was going to hell for being such a dick head. We had a major confrontation. He wanted the truck no matter what. I offered to leave my cell phone my license my title to the truck and all the cash if he would let me drive it to the atm a half mile up the street to get the $20. He just laughed at me and said no. He said all of that can be replaced. I was like really dude I would leave you a $1200 cell phone for $20. I tried to get an uber to go get the money. Couldn't get one. His business is on Bankhead hwy in the middle of no where. My husband was on the way from Carrollton to bring me $20 so I could get the stolen truck out of impound when one of this guys own guy walked out and handed me $20. What a blessing. I mean I had $380 To get 2001 Sonoma stolen truck out of impound. He wanted his $20. He didn't care he wanted the truck. HE TOLD ME TO JUST GIVE HIM THE TITLE AND WALK AWAY AND WE WOULD CALL IT EVEN. Even when I gave him the money he had the stick shift truck so blocked in that it took me 20 minutes to get it out of his yard. I started to just ram all of the cars he had me blocked with. He treated me like I was some kind of crack head or a thief. I have never in my life been treated like this guy treated me. I hope that no one does business with this guy. I don't know what the admin fee was for. He never sent me a certified letter saying he had my truck. I was told that the letter was a requirement for charging this feelings. I called him and told him exactly when I would pick it up and he quoted me a price. He said I guess going to Savanah was more important than getting your truck. Thank God his competition next door gave me $20 to get the truck out. Douglas County needs to reevaluate who they are using as their tow service. I am sure there are more reputable people to use.
