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February 2024 by Patriciah K
Karlin was the only person that helped me today when I entered this location.While others walked away. He was very professional, and helpful. He helped me find the battery for my vehicle. He also offered to put the new battery in my vehicle. In which he did! He took the old one and put the new one in fast with precision. 10/10 recommend him.
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December 2023 by cam hobby
Jabrien has helped me out tremendously with parts for my truck. My spark plugs for instance. He told me that the computer said unavailable and he helped me by going back there and searching for the spark plug. I have because he said I know that there’s at least one back here somewhere they can’t be completely unavailable like it says. And he looked and he searched for about 15 minutes and he found spark plug and that’s all I needed. He found it when it said unavailable on the computer. This guy is a great help. Awesome person very enthusiastic about everything. I’ve been here four times at Hospital Drive in the last three days And he has helped me out every single time today would have been the fifth time twice in one day that he would’ve helped me if he was here. Keep this guy he’s good I appreciate his help and consideration towards helping me find parts. Thank you five stars, Hospital Drive is the best door .Cameron hobby
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December 2023 by Justin Vanek
Horrible service. Just left there said I needed to get an air filter and I was told to go read the book like I was an idiot and he didn't want to help me. Hope this guy gets fired, I will tell everyone I see for the rest of my life. Never to go to this AutoZone, back to protest soon.
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November 2023 by M B
Michelle at the Hospital Drive location was awesome! The store was very busy but she took the time to help me by being polite and professional. She knows her stuff! I could see that one of her employees was not a team player and giving her a hard time when she asked him to help out but she rose above it. She deserves a raise and more say so about who she can hire.My check engine light was on and I needed 3 wiper blades installed on my SUV. She took good care of all of it. She is a real asset to the Company!
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November 2023 by Frank Bruno
I received fantastic service tonight when I really needed it! A young man named Devante helped me and did a wonderful job. My battery went out and needed to be replaced. Despite the fact that the store was very busy and there was a heavy demand on the employees, Devante went above and beyond to help me replace the battery. Kudos to the store, and especially to Devante! Great job guys!!!
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November 2023 by Braxton Merck
The other day I was driving down the road when my 1987 GMC s15 died while stoping at a stop sign so I put my 1987 GMC s15in park, turned it off then tried to crank my truck but nothing happens so I open the door get out my truck and walked over to the front of the vehicle the latch for my hood is broken so I tied a string to the latch so i could still easyily pop the hood . when i looked under the hood I end up seeing the boot to vacuum hose had gotten old over the years and need to be replaced so when to I went AutoZone the cashier was quick to ask if he could help us with anything I said no thank you im gunna look around for a moment but if i happen to not find what I'm looking for i will kindly ask you for your assistance so I looked around for a minute and i ended up finding the vacuum hose boot I need for my vacuum hose I go to check out and buy the boot for the vacuum line i needed for my truck I put the vacuum hose boot on the truck and haven't had a problem out of my 1987 GMC s15
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November 2023 by Susan D.
I bought a car battery a year ago. It went bad nothing on my part!! The battery was replaced TY. Now my battery went bad again. They r telling us they replace it before they r NOT going to replace it again. Even though it's on them. I will NEVER do business with them again.
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October 2023 by Zhane Appling
The lady with the brown hair!! Had a very nasty attitude when I asked her a “simple” question about a break fluid cap for my car. She made very nasty remarks after I told her that her ATTITUDE was very ugly and distasteful! Very disgusting customer service!
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October 2023 by Kaci Chesser
Triston W. Was an amazing an awesome person and employee!! We are from Florida and realized we had lights out. He helped us get the old ones out and the new ones in and that was not an easy task!! Above and beyond excellent service!!
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October 2023 by Latanja B.
Do not go to this location if you can avoid it. The 2 employees devante and jwan are useless uneducated and untrained. They are so ignorant they don't even know the auto zone philosophy is to assist every customer. With any needed installations.even though it may be a courtesy as I was told, it is still expected when pulling in for a new battery. These2 knuckleheads both inspected the battery sold me a $220 battery then told me thi couldn't get installed because the terminals were to corroded. If they had any training they should have informed me prior to removing my battery and leaving me stranded in the parking lot.i managed to get my old battery back on while these 2 dummy went back in the store and were laughing and playing on their phones. I went the kings hwy location which is where I should've gone initially. The manager Dustin can out looked at the car and got corrosion spray and a wire brush. He cleared the terminals enough to install the battery. Thank goodness. The so-called associates at hospital dr need to be fired the give auto zone a bad name.
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September 2023 by Leticia Burgest
Michelle, the store manager is awesome. The two young men she has working with her are very helpful and kind. Michelle went above and beyond to provide me with quality service. She was very welcoming to everyone that came in the store. I shop at AutoZone for all of my vehicle needs, because I know I’m going to get excellent customer with knowledgeable store reps. Michelle you Rock!!!
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September 2023 by tyler cammon
Triston was a big help to my family and myself. He was able to help me get my car up and running again. I will definitely be asking for his help again.
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September 2023 by Danny Sánchez Pabón
The great team that help you is amazing, was very late at night, however, the man who help me was very kinder and he said everything that I need to buy, in order to fix my car.
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July 2023 by Nanette Harris Inner Healing
This was by far the Best experience I’ve encountered at any Autozone. Triston greeted me as soon as I walked into the location, answered every concern asked about my vehicle with detailed information on parts needed, the service was speedy, and rendered awesome customer care. This location is highly recommended! Thanks Triston for making my experience an ease!
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July 2023 by Jake Jake
Absolutely Excellent Service. The manager Triston W was a HUGE HELP. He took care me from the moment I entered to the moment I left. Will for sure revisit this location!!!
