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February 2024 by Eric Wood
Not very organized. Lacking a lot of items and services that are at the other stores. I wonder if they are going out of business
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February 2024 by Barbara Haynes
We were ignored so we left
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February 2024 by Sophia Griffin
The best buy employee was very helpful with showing me where to take old equipment to be recycled.
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February 2024 by Ivelina Ivanova
When did Best Buy become so complicated? You have to be put on a waitlist in order to be helped. But to figure that out, you have to wait for 30 mins at the laptop section and when you get tired of waiting, you have to go look for somebody, wait for them to finish telling their coworker about their weekend plans and then instead of helping, they inform you about the waitlist. On a busy Saturday, there were only two associates on the floor who can help you and another two associates who were just hanging out chatting with the sign up guy. They don’t have many of the items they sell on display so they show you photos online ??? I ended up spending my money at another store. Oh and why is the person at the door there? He didn’t greet customers or tell them that they have to be put on a waitlist if they need assistance. He was just chatting with a co-worker. Not going there anymore.
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January 2024 by Tara Roberson-Moore
The store is fine, but they don't have enough people staffing it. Had an online pick-up and ended up waiting in line for nearly half an hour. They were using the pick-up lanes for returns and regular purchases. Next time, I will just get delivery.
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January 2024 by mary cantrell
Great Buys...got my Apple ipad there
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January 2024 by Steve Webb
We tried for 30 minutes to get help to buy 2 large screen TV and left without them because we couldn't get anyone over there and we ask twice
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January 2024 by Melissa Fenton
I want to recognize Shadow for doing an awesome job, she made my experience at best buy in Douglasville a memorable experience. She knows the true meaning of customer service.
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January 2024 by Sandra Dawson
Poor selection of household audio equipment.
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January 2024 by Tryston Paul
Love Best Buy. Go here at least once a month
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January 2024 by Kerry Washington
You can’t reach the actual store
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January 2024 by Megan Higgins
It took us a minute or two to find help, which I attribute to my husband's lack of trying, but once we did get help, they were wonderful! We had help in security cameras and the sale associate was very knowledgeable. And then our cashier was so polite and friendly- which after the seeing the line of people, is amazing. They were busy.
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January 2024 by Stacy Mullen
The store isn't well stocked and the inside looks old and unwelcoming. The staff was ok.
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January 2024 by Harold Weaver
I went to exchange an item I received for Christmas. The process was easy. The item I wanted was not in stock. They ordered it and had it sent to my house. The associate was very helpful.
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January 2024 by William Bennett
Great go too store for tv phone and accessories ?
