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January 2024 by Yanni Harrison
Quincy and Mulan were extremely helpful with my Unit transfer saving me time and money. God bless them!
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January 2024 by Jacinda Jones
Ms. Susan was kind, professional and knowledgeable. The building extremely clean, compared to other storage units. I could actually tell climate control was being used. I’d have to say I am thoroughly impressed and appreciative of the quality of customer service and the upkeep of this space. Thank you from a happy customer.
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January 2024 by Katherine Brown
Quincy, was extremely helpful and very patient with assisting me during my call. His calm demeanor and professionalism were very helpful in getting me to a resolve for my concern.
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January 2024 by Jessica Thornburg
Cost: $$Service: A+Would I recommend to my friends/family/people?: YES I WOULDIt was a new experience for me. SUSAN was of great assistance. She was kind and patient and helped me with ALOT! I really appreciated her being there with everything I was trying to figure out and had going on. The facility was immaculate! The customer service was amazing.
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January 2024 by Ebony “Sunshine” Robinson
I've rented at 3 different Extra Space Storage locations. One was unremarkable, one was not well attended, and this one was a cut above the rest. Susan is frequently on the property making sure it's clean and that there are flatbed trucks available. I received a proactive call about my unit from Susan who told me how to fix my issues and I once phoned the office with questions and Quincy was accommodating and friendly. Note: By going month-to-month you will be subject to market rates. Be sure to call the office to learn what options are available so you remain in your budget.I highly recommend this location for your short term storage needs!
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December 2023 by Ilana Swift
This facility was so clean and my 5x10 was so spacious. They have elevators at two sides for convince of all their customersand i was able to take care of everything online. I Moved my stuff in during a sale but even if it wasn't they still are cheaper than the others like uhaul but they are way better. I will store in future with them again and I recommend my family and friends to do the same.
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December 2023 by Michele Galloway
Clean, easy access to the unit. Staff was great when getting information needed. Could use more cart carriers because if they are busy a lot of people use more than one leaving none available and can create confrontation if you ask. Maybe a sign that states one cart per unit? I get if no one is there but when you have 4 uhaul trucks there at one time you can’t go around grabbing all the carts. Although, we asked and there were no issues. Just be respectful. Most of us are tired moving so we get it, just be cool.
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September 2023 by Sundara Marie
It was my first time getting a storage unit with Extra Space Storage. Milan C was so nice and very knowledgeable about the different units. I appreciate her kindness and patience.
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September 2023 by Tanaia Watson
Suzan was absolutely great, she was helpful, and answered every question that was needed to be answered. I highly recommend her. It's a nice and clean facility.
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September 2023 by Antiques Atlanta
Susan, Property Manager, was excellent. She took the time to answer all of my questions & show me multiple units since I wasn’t sure of the size I should rent. The facility is very clean & well maintained. It’s air conditioning which makes your move-in more comfortable in the hot Atlanta summer weather. It also smells pleasant! I especially enjoyed the soft background music. I will definitely refer all my family and friends to ExtraSpace Storage on Chapel Hill Road.
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September 2023 by Christine Jones
My experience with Extra Space Storage was great.Susan took time to explain everything to me and my 84 year old mother. Susan made her feel so comfortable that she didn’t want to store her things anywhere else but Extra Space Storage. Thank you for treating us with so much respect.
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September 2023 by Keyshia Hall
I went into Extra Space Storage and with no problem Quincy was very happy to assist me in finding the perfect storage space. He made the process very easy and quick. If you want quality for your personal belongings than I suggest Extra Space Storage…
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September 2023 by Brother J Love
Susan is an awesome professional. She made the experience easy and fun! ?? Now to unload this ?
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August 2023 by Shirley P.
Susan Rice was very helpful with explaining the storage unit options. She showed me the units and showed me how to use the locks and ensured I knew how to get into the storage facility. My experience was very positive.
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August 2023 by Wesley C.
At first, I was impressed with the ease of storage and the cleanliness of the facility, then I became totally disheartened when they raised the rent on my unit by 25% after only 4 months. The response I received by the gentleman in the office was: Well, it's only meant to be a temporary storage it's not an apartment with a lease!" WOW! So, You mean you WANT people to be forced to move out after a couple of months?? I mean they have hundreds of available units. You would think they would try to keep people to stay and have rates that were inviting- Personally, I would NOT recommend it unless you just need a 2 - 3 month VERY temporary storage. Because nobody wants to spend the time, energy, and expense to store items just to have to move them in a couple of months because of such a high rate increase.
