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January 2024 by Cynitra Blessedprophet Idahosa
I came t long way to pick up my package and the employees wouldn’t let me in they were standing and talking and doing nothing I was there /0 minutes before closing very disrespectful. My company used them after they delivered my first package to the wrong address and it had Christmas items that people didn’t get in time horrible customer service
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December 2023 by Christian VanCavage
Would give 0 stars if it would let me. I've been here on 4 occasions for prepaid returns with my items already packed, and every single time i've been told they cant ship it as is and try to force me to buy a new package / envelope / packing material etc. But conveniently when i go to the other fedex store on my way home from work they never have a problem and take it and ship immediately.
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December 2023 by r gerald
Got in and out easily. Love that there's a kiosk to scan your packages directly.
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November 2023 by C S
When the only employee present cannot work the computer properly so they "can't help you today" and it's only 1pm. Your store will lose business all day because the one person you chose to be there today is either improperly trained, cannot troubleshoot, or won't call a senior employee for help. Doing the bare minimum won't keep that store open.
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November 2023 by Phil Cosmos
Of all the shipping companies in the world, FedEx is the absolute worst. They consistently their corrupt drivers never deliver the packages. I keep wondering if they are steeling packages and saying that they delivered them. The operators can never help. The automated system will never help. Their software and applications never help. Now matter how often we call and beg for FedEx to just deliver our packages and stop holding them hostage, the will not do it. The company revels in making our lives hell. I tried every way possible to get FedEx to leave our package at the FedEx drop zone at Wal Greens on Chappel hill road, but they just ignore anything we say and then the send our package the these blighters. May anyone who ever works for FedEx be cursed for being a part of such a sadistic organization. May the Families of the person who works for FedEx be cursed as well. There is no punishment bad terrible enough to give FedEx and anyone who would work for the sadistic company. I hope the world discovers the truth about you. May you rot for the things that you have done. I officially would like to give a negative one million star rating, but honestly, that would not be low enough. FedEx is a plague.
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November 2023 by Chiri Rutledge
The staff are always friendly and they are all efficient. They always remember me and make me feel like a priority.
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November 2023 by Judy Ledford
Young CSR, "C" was courteous and efficient. Good location. Five star rating, in my opinion.
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October 2023 by Nasir Manzoor
Terrible and painful serviceMake a lot of mistakes . staff is untrained not professional, make a lot of Spelling mistakes when they type the address ,If your package get lost No one give you help .I just decided not to use fadex no more, It's very risky .
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July 2023 by Victoria Ames
Answered all my questions about printing and guided me on paper choices. Good folks
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July 2023 by Eric A.
Quick service, very helpful. I needed help printing my prepaid label, employee helped me and ensured my package was properly secured before I left. Took about 2 mins I was in and out.
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December 2022 by CrypticXylo
Every single package I order is beyond late. It doesn't matter what service I pay for. It's never on time. Not even a day late. They have terrible customer service and tracking. The worst of it is how poorly they handle packages. It doesn't matter if it's worth $1 or $1,000, they will throw it wherever and the box is always destroyed. If you need to ship a package. Use Ups or Usps if you live in America
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December 2022 by d t
Best customer service ever! Met me at my vehicle as soon as I got out with a large box. I was in and out in less than 5 minutes.
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August 2022 by Chelle Youngblood
Horrible customer service, horrible experience, horrible manager, I ship packages all the time, never have I had someone, open it and tell me I need to pay for stuffing to be added to the box or they can't accept it, After I just spent time at home taping and securing the box. I will never recommend or return here. I wish I would've read the reviews. I'd rather drive farther to receive better service & that's with the high gas prices.
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July 2022 by Scottie Berumen
The manager is amazingly helpful and provided me with education.
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March 2022 by Sharon Bridges
A bunch of rude individuals who shouldn't be working in customer service! From the manager to the evil young lady. Hateful, disrespectful, condescending, shall I go on??? I'll find another spot to do my business!
