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July 2025 by Shavette Looney
I enjoyed shopping here how ever, I was disappointed that they didn't have any more death note tees when a worker said that they did. I went down too the other store Hot Topic and they had some. I still purchased a few items and exotic candy and drinks, they were delicious too!! Everyone was kind in this store and I would definitely come back.
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May 2025 by country entertainment
They don't have a good selection. They also have awful prices.
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May 2025 by Shloak Patel
Great place
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April 2025 by Terry Daniell
DO NOT GET THE MEMBERSHIP!!!!!!
They will charge you every month with no hopes of a refund or canceling the membership. This should be illegal.
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April 2025 by Molly Harry
Bianca or whatever her name is was terrible I’m surprised she’s even the manager she needs to be fired or retrained maybe some respect towards others is to hard for her but she was so disrespectful towards me and my daughter they need to get some new people or they’re gonna lose a lot of customers im surprised they haven’t gone out of business with these people running the store
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November 2024 by Anthony Aguirre
90!?!? Dollars for a Kpop album is such a big scam, it's ridiculous for these prices never realized how expensive everything is, I recommend Target or Ebay to get your kpop albums
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April 2024 by Lisa Keith
I took my son and daughter into the store to check out all the candy and stuffed animals they have. I loved all the different candy they had, stuff you can’t find other places. The store manager, Tasha, was so extremely helpful and so patient with my kids. My son is only 1 and kept grabbing things from his stroller and my daughter had to literally pick up or touch everything! Most stores we’d been in that day had gotten irritated by this but she was so understanding and it was very refreshing! The store was very well organized as well, very clean! We will be going back for more of the candy and great customer service!
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March 2024 by T'Aneriah Whiteside
Me , my sister and husband visited fye because they have different types of snacks we don’t get to see a lot . As my sister and husband were playing around a lady yelled at them across the store. I turned around and say “excuse me “ thinking she was going to change the tone in her voice (she seemed annoyed , angry and she was yelling). She continued to yell across the store as I explain to her we are adults and that’s not the way to talk to anyone and very inappropriate, she told us it was her store and she doesn’t want us to mess it up. A young man beside her tells me not to over react and we can get out. They didn’t apologize I called the store they said they couldn’t do anything. I’m just wondering what if we weren’t adults, is that how she talk to younger customers or talk to any customers? They were extremely rude. And if it is her store why would you treat anyone like that.
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February 2024 by Novaa Lee
My daughter and I visited this store this past Saturday 2/10/24 to spend the remainder on her gift card. The cashier asked if we wanted to sign up for the 10% off discount card, I told her yes. I went ahead and swiped the gift card once and she told me it didn’t go through, she asked me to swipe it again and I did and it didn’t go through that time either. She then went on to say that the 10% off doesn’t work with gift cards and would need to take it off, I told it that was fine. Once she removed the discount she asked me to swipe the card a the third time, when I did it this time it went through on her end but said I had a zero balance on the gift card. I called the back of the card and spoke to a representative that stated there was two transactions made today one in the amount of $31 and a second in the amount of $5 and change which completely emptied the card. I told the rep that we did indeed swipe the card twice but was told that it didn’t go through on the stores end, the cashier showed me the screen saying the transaction was voided. The representative stated that since it went through on their end, that the store was at fault and the owner or manager would need to call. The assistant manager called twice and could never get through to a representative. I even asked for the items to just be refunded back to the card but she stated she couldn’t because in the FYE system, the transaction was already voided. I spent over 45 minutes calling the customer service number and being transferred multiple times and never received any kind of help or resolution. I had a prior engagement that I needed to get to so we had to leave empty handed. My daughter was very upset that not only was she not able to buy her items but that her gift card is also empty. This trip was a total waste of time and of course money because we paid for items that we never received nor were refunded for. I was told that the actual Manager would get back to me by the end of the day, but I haven’t heard from her. I even called store several times to no avail. I’ve already emailed the corporate office in hopes of getting some kind of help as I haven’t received any help from the store. If I haven’t heard anything back by the end of this week, I’m going to file a police report.
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February 2024 by juana noriega
Highly disappointed with the management. my daughter got a gift card for her bday and saved it for a year and then went to the store to try to use it and it was swiped twice as a gift card and a cc andthey told her there was no balance on the card . So she paid cash and when i called to check balance and trans of the GFC it said the amount was swiped for it that day. I tried to have the store assist me with it and see why her card was swiped but the balance was was not showing . Well i have gone back and forth witht them and the manager was basically saying "it was swiped but they cant do anything" i was very disappointed bc my daughter is a huge FYE STORE fan and i am a member of their backstage pass. They are a pricey store and we still go in there and spend money so for that. to be the outcome I am going to consider spending our money elsewhere !!
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January 2024 by Rachel
Great store, they had a lot of great items on sale and clearance.
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October 2023 by Carlos Escobar
A lot if good stuff
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October 2023 by G Manigault
Nice silly stuff and different candy from overseas
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October 2023 by Mark Stiles
Over priced and full of illusions of great deals.
Staff is nice but not very customer interactive.
Cool trendy stuff.
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October 2023 by Bree Martin
Reminds me of Spencers
