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January 2024 by Nakisha Green
I love the vary and quality of clothing in H&M. You can surely find something in your basic colors.
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April 2023 by Pasha Distant
This H&M is VERY unprofessional!! My husband and I were so embarrassed to have to actually return a pair of shorts just because the manager would not honor a sale price that was on the shorts. How embarrassing is that to literally have to stand in the front of the store trying to get the manager to honor a sale price ESPECIALLY when you’re a LOYAL customer. We literally shop at H&M all the time, we have a rewards barcode and everything. The cashier D’jyaun rang up our items. When he realized the shorts didn’t ring up for $6 he asked the other cashier for help. ALL SHE DID WAS WAS RIP THE SALE STICKER OFF THE TAG. AND KEPT IT REGULAR PRICE. IF YOU KNEW THE PRICE NOT FOR A SALE PRICE YOU COULD HAVE COMMUNICATED WITH US. NEITHER DID THE CASHIER THAT RUNG US UP. We only realized the price wasn’t sale price after looking at the receipt. Thats bad business. H&M in Arbor Place store number 120277 DO BETTER!!!! NEXT TIME HONOR THE PRICE. I WOULD NOT HAVE EVEN MIND IF THEY CHECKED THE CAMERAS JUST TO MAKE SURE WE DID NOT SWITCH THE PRICES. BUT INSTEAD WE GOT EMBARRASSED LIKE THIEVES. IF I COULD GIVE ZERO STARS I WOULD!!!
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March 2023 by Stephanie Robinson
They have true plus size!!!
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October 2022 by Just Saying
The dressing Rooms are NEVER open. I was told last week they open at 1:00. I arranged my schedule to come after 1:00. Still NOT OPEN! Other areas have theirs open. I don’t see why it’s so hard for the Douglasville location to open a fitting room.
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July 2022 by Rhonda Paden
Overated, quality not as great as you would think.
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May 2022 by Jacqueline Lymon
The dressing Rooms are NEVER open. I was told last week they open at 1:00. I arranged my schedule to come after 1:00. Still NOT OPEN! Other areas have theirs open. I don’t see why it’s so hard for the Douglasville location to open a fitting room.
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February 2022 by Chris Paul
I was in the store Monday 2/21 walked in and greeted by the store manager Jessie. I couldn’t find my size on the rack of clothes I was looking at. He quickly looked up if it could be found at other stores close by and then referred me to order online locating the exact style I wanted. This was great customer service in my mind and I will be returning.
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November 2021 by Yosselin Nunez
If you’re looking for a positive retail and customer experience - don’t come here.
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November 2021 by Lavelle Adams
Always one of my favorite places to shop
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October 2021 by Global Risk Assessments
Well lit, clean, well organized. AWESOME!
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August 2021 by Janelle Jolly
This location is horrendous whenever I have an online order return there is always an excuse as to why my items cannot be processed.Today it was per the store manager" we can't return a order this large because the store just opened and we don't have enough money in our register ".I'm not making this up I reiterated this is an online purchase no funds would come out of your register.That's all the shenanigans I could take I'm completely done!
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August 2021 by Victor Sarmiento
My daughter Ashley loved it.
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June 2021 by Edwin Cruz
My wide loves coming here to H&M.
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May 2021 by Tiger Mousey
The staff here are very helpful and friendly. ???
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April 2021 by j westrum
yesterday I made a return, and all I have to say is the cashiers that were working that morning need to work on their customer service... my experience was so odd compared to the other times I have come into this store.After this I walked into dillards and the lady that works there made me feel more welcome and comfortable than all 3 of the H&M workers combined which is pathetic on their part.