9AM - 5:30PM
7447 Douglas Blvd #104, Douglasville“I walked into my State Farm agents office and I met with.Adrianne Shields.I must say She met me with the warmest smile and asked me"how can she help." I told her my situation and she responded by saying no problem. I really didn't believe anybody could help my situation. My insurance has lapsed the night before, on top of that My renewal was due the next day. My balance was $687 without the possibility to pay in full. Further more I drive for a living and without my insurance being in good standing I thought there was no way. To my surprise and amazement, agent Shields assured me that despite the circumstances she would find a solution. I'm driving today with the same earning potential as yesterday all thanks to Adrianne Shields determination and her customer service knowledge of the product, This will be a happier holiday season for me and my family. Thank you doesn't seem to be enough!If anyone needs auto, renters, or any of the services State Farm (Douglasville office) offers you won't find a more Knowledgeable, professional, and Friendlier staff in all of Georgia. THANK YOU ADRIANNE!”
“They have always been very good at working with me (a new owner) and explaining the process. I had many questions about the process, and they were patient at every step. Working with Jovanna has been expedient and she seems to know what I need before I must ask. Very courteous and understanding.”
9AM - 6PM
3417 GA-5 Ste E, Douglasville“I was shopping around for auto and home insurance rates online and requested a quote from State Farm. Luke Upton called and took excellent care of my insurance needs. He saved me so much money, I kept asking if he was kidding. I can’t thank him enough. He went above and beyond to provided extraordinary customer service. It is easy to write up a complaint and forget about our moments of excellence like my experience with Mr. Upton. I am giving him his flowers!!! So thankful to have found you all and will be around for the long haul and will refer others.”
8:30AM - 5:30PM
3400 Chapel Hill Rd Ste 203, Douglasville“Mr. Abernathy and his staff were thorough and attentive to detail. Being a first time home buyer, Mr. Abernathy and his staff took the time to explain to me every detail of the policy. Great work. I am very appreciative of their work.”
9AM - 5PM
8513 Campbellton St, Douglasville“Omg I love her. She was very polite. She taught me some things I didn't even know about insurance. She helped me stay within my price range. As long as I got her as my agent y'all will continue to have my business”
9AM - 5PM
2090 Fairburn Rd, Douglasville“Great people to deal with 15 plus years and no complaints very professional absolutely love Lori she does everything I ask and more I know I work her nerves but she just gives me a big smile highly recommend Janice Thompson State Farm”
9AM - 6PM
5833 Stewart Pkwy #204, Douglasville“Arielle was a pleasure to work with. She made my transitioning from Geico to Farmers insurance. Quite pleasant. She explained everything and made me feel like she was doing her best to get me discounts. I strongly recommend farmers insurance if you're looking for insurance. I've learned the trick is to have a personal in city insurance company versus just calling it 1-800 number and saying hey, I want insurance. The personal touch is always better. I will be referring my friends here”
“Emma is the absolute besttttt ever! She called me today to follow up on my coupons, and Emma was so personable! I don’t care what anyone says about State Farm, I love it. They have not failed me yet.”