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February 2024 by Shaun Church
The customer service is always on point and extremely friendly, you can literally find anything you could ever need for your industrial needs.
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January 2024 by Charles Wooten Jr.
This company is the gold standard for customer service and timely delivery. I would definitely recommend them.
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January 2024 by Michael Wendt
Always a great experience with McMaster-Carr and their Customer Service!!!
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November 2023 by Hunter Peck
Poor customer service. Kimberly is very rude.
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November 2023 by KScru “DJScruyaImDrunk” Yadrnk
It may be a long drive but it is worth it the people are very nice I was kind of confused about where to go again they were very nice and everybody was understanding and got me to the right place and got me out okay
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September 2023 by Fat Bastard
Well contrary to what the previous review said, evidently you CAN'T park here overnight. I tried and the security geek woke me up and told me I had to leave. Wish I'd stopped at the Racetrack a few miles away. Had to drop my trailer and creep down to the street doing 3 mph so I wouldn't mess up my break. There was plenty of room to park, literally my trailer is still up there but I can't be. ?
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May 2023 by Beck Stacy
Would be pleasant if shipping and receiving actually answered during their hours of operation
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March 2023 by Andrew
I bought a bunch of hardware for a project recently. I really liked the McMaster website and buying experience. Highly organized, highly accurate, straightforward, and great customer support. Will definitely be buying hardware from them again.
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February 2023 by Parks Family Trucking LLC
As a truck driver delivering a live load, my experience so far is unpleasant. All paperwork says that there is a strict 6am delivery appt otherwise production will cease. Knowing this, I made plans to arrive the night before, park on the property, and avoid all Atlanta area rush hour traffic. This eliminates delays. So, 6am appt. I wake up at 5:30am. At 5:45am I begin trying to access the receiving office between door 53 & 52. No luck. Spotter truck driver says I was in the right place. I even called the number listed on google twice! Spoke to a Dillion and a Phil. Both told me that I was in the right area, but they don’t begin work until 7:30am. So furious, knowing I’ve been lied to by someone, I patiently wait in my truck until 7:30am. Of course contact has been made with my people and satellite tracking confirms that I’ve been at the facility. So I can get charged or accused for being late. Ok, 7:30am comes along. I go and get checked in. Only then to get told that I need to check in at the door next to dock #80. So enter a few cuss words as I walk out the door, I back down to door number 80. I check in. And the guy says “I’ve been expecting you. I saw you down there, but I don’t work that area. Go ahead and back into dock #80. I’ll be with you in about 20 minutes and then it’ll take me about 20 minutes to unload.Which makes me late for my reload…. Moral of this review, if you bring tubes from Erdie Paper, you do not check in at door 53. You check in at door 80.
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January 2023 by B Lover
McMaster Carr clean out the trailers when you are done,trailers come in clean and when picked up filthy broken wood ply wood sweep out the trailers when your unload ers are done. I wish I could add a photo of the trailers when your unloaders are finished unloading dropped trailers.
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October 2022 by Fatima Knight
I’ve never experienced racism first hand until my time working for this company. I worked here through a temp agency. At first It seemed like a pretty decent work environment but my mind was soon changed. The managers there all look down on the temp workers talking to us any kind of way and very short patient. They feed us free meals during the overnight shift But most of the food and snacks are expired and old. They let you have your phone while working but constantly firing people for being on there phone. They show favoritism to the Permanent employees and treat the temp workers like throw away trash when temp workers have bills and kids too. There was an incident that lead to my termination where a temp worker was physically assaulted by a permanent McMaster carr employee and the temp employee was sent home. I asked the manager about reviewing the camera footage and that the other employees should be sent home Instead and I was asked to leave as well and the next day I was fired due to “poor” performance when I have never been spoke to previously about any performance issue. I felt like they were upset I chose to speak up for the other employee who was also terminated due to unfair treatment. This company hiring mainly through temp agency’s so no one will notice there high turn over rate.
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May 2022 by Daniel Taylor
This is the only place to purchase from. Prices are great and the shipping is fast.
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March 2022 by Gary S.
It's beyond my comprehension how anyone could give this terrific company anything less than 5 stars. For over 30 years, I found them to be 100% reliable. Everything they sell is top notch with a definite bias towards American made goods. A real live human being answers the phone on the first or second ring. Their website is studied by others as being the perfect website. My only slight criticism is they are stingy with their paper catalog. However, if you have Internet access at your job site their website is second to none.
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February 2022 by Mikey Try’s It
Super fast shipping. I always get my orders next day.
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November 2021 by Stephen Warren
Over 35 years the orders are always perfect. Thank you all.
