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November 2023 by ALFA X
This location on HWY 92 in Douglasville gave no customer service at all!!!!!!
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November 2023 by Denver Gordon
Staff at this location is always friendly and helpful.
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July 2023 by Hershell Fuller
The customer service don't have any knowledge of parts whatsoever. Hands on knowledge. They just look up the parts and give them to you.
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July 2023 by Dawn Smith
I purchased a brake light and Brandon changed it for me. Professional and great customer service!! Will definitely be back there!
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July 2023 by Kay Rich
So I recently was at this particular store and was told. Something that I was found quite interesting . I had two young men that I’m sure would know anything that they did have to google when it came to cars I had just changed the light bulb on my Chevy Silverado truck on the passenger side and the check engine light came on … so here where things get interesting after a asked the young man to read the code. And realized that it came on because I took lose the a couple of things to get to the light. I asked him to reset the check engine light I was told you all have a policy to not reset the check engine light that they would have to be a certified mechanic to do so. In all my years of patronizing O’Reilly’s I have never heard of this. I also made sure I asked what is his policy and the young man with glasses stated that this is your policy please follow up with me out of curiosity.
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July 2023 by Odean Horne III
I know it's a holiday, but at least act like you care or just close. Wow. Samanta was great.
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May 2023 by Thomas Kelly
Good auto store got my towbar there.Very nice customer service lady.
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November 2022 by kenneth wadsworth
Just want to say thanks for the help.Kim you are wonderful thanks a millon wish I could give you a 10 star.We had a headlight that was not working we try everything and Kim had it working under 5 minutes thanks kim.
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October 2022 by Godfrey ashcroft
Went in the store to purchase meguias gold glass car wash that was signed for $8.99. Had eight products behind the sign.when l took the product to the register chris said that it was $13.99.I I took him to the product and showed him the price. He refused to honor the price. I will not be back and will not be using their commercial account anymore.
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October 2022 by Joel Lamoureux
I love this O'Reilly's. I have shopped here for 10 years and have never had a bad experience
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September 2022 by Greg Ridgeway
I always find the staff friendly and professional. They lost a star because the last time I went there they didn't have the part I need and couldn't get it without a hassle.
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August 2022 by Shannon Bogardus
Always love walking into this auto store always very pleasant
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August 2022 by Lisa Pichon
Very helpful and extremely nice
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June 2022 by Greg Russell
Just got back from Jersey, and had a big problem heading in .. The disk breaks went out on me on the Highway...luckily I was able to control the Van, and used the E.B. on the floor... O'Reilly got me the stuff I needed... but I had to work on it myself..? ?
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May 2022 by Penny Berry
Great service always. Never have to wait. Friendly staff.
