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March 2024 by Ray Reynolds
Ms. Beverly was amazing! Her spirit & energy oozes positivity. Provided me with excellent customer. She was very detailed with her explanation of everything.
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October 2023 by Tishia hill
Beverlyyyyy is amazing....her customer service skills are wonderful... she's such a sweet heart.. thanks for all u do...
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October 2023 by Adrienne Sandeia
Ms. Beverley is WONDERFUL, I really like working with her she helped me out a whole lot.
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September 2023 by Janis Curtis
I had a WONDERFUL experience at the Public Storage on Hwy 5. Beverly was so sweet, personable, helpful, and knew her job very well. I was very impressed! I honestly was sad at that location the size I needed was not available, but I HIGHLY recommend to try this spot and let Ms.Beverly help you!
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September 2023 by Alex Catalano
What an amazing customer service experience. Beverly is a gem. I had a minor maintenance issue with my unit and Beverly was able to solve the problem within seconds. You rarely see customer service like that now a days. Thank You Beverly for being top notch.
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August 2023 by Alex C.
What an amazing customer service experience. Beverly is a gem. I had a minor maintenance issue with my unit, and Beverly was able to solve the problem within seconds. You rarely see customer service like that now a days. Thank You Beverly for being top notch.Also, this location provided the exact space I needed for delivery and our belongings. I couldn't be happier.
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August 2023 by Tawaina Gaither
After my mother died we storied some of her big things in the storage unit. When I went to get it out rats had eaten it up and they tried to offer me $250 for her things. I couldn't even replace a table with that. Just horrible
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August 2023 by kim cooper
Beverly at the front desk was kind and professional. Took me to check out a unit. Very clean. Went over all the details and when I encountered a snafu while trying to sign up online, she quickly finished the process with me. Top notch.The owner could freshen up the office.
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June 2023 by Dana S.
This was about as piss poor experience as one could have.1) Upon the initial renting of my space, I specifically inquired about and requested to add my dad as my authorized user. Months later when I needed him to have access, I was told he hadn't been added as my authorized user but instead, my emergency contact.2) I went into the office to add my dad as my authorized user and setup a transfer. I was previously told that if I transferred, it would only be $1.00. While in the office, I explained to Nyisha that I wouldn't be there and needed that my dad would be transferring my items. She seemed a bit resistant to assisting us but warmed up after a few.When my dad returned the next day to move my stuff, he was told he couldn't take possession as there were forms I needed to complete. When I called Ms. Nyisha to inquire about this, I was then told I had to complete the transfer forms in person. In the entire 30 minutes I was there the day before, why on earth would she not have told me about the transfer form??:???? Per Ms. Nyisha, she didn't know I wouldn't be there, she just thought my dad was moving me.IF I WAS GOING TO BE THERE, WHY WOULD I GO THROUGH THE TROUBLE TO ENSURE HE WOULD HAVE FULL ACCESS THE NEXT DAY TO MOVE MY STUFF????????3) I then had to rent a new storage and was charged the full fee of $105 not the discounted transfer fee. When they say follow your first mind do so, I was taking my stuff out of there altogether but decided to just transfer because of the transfer discount.4) Because Ms. Nyisha didn't do her job and then was MIA, I was charged more by the mover for the extended time he was there.
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June 2023 by L Garc
No free anything here , ad said one thing when you get to office rude old woman say another.Fake ads
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June 2023 by Jodi Clemmer
Bev is fantastic and I’m so thankful for her help! Great facility and prices are much more reasonable.
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April 2023 by Pamela Davis
Very nice and clean property. The manager, Beverly, was exceptionally nice and helpful.
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March 2023 by Melissa Antoine
Thank you to Beverly for providing an informative, easy and light hearted experience at the 3313 Hwy 5 location. This is the 2nd time I've been at this public storage location and the staff is always nice and helpful.
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February 2023 by Chuck Pranski
Clean, safe and secure facility. The staff are pleasant, professional and VERY helpful. Pricing is more than fair for the area. Highly recommended!
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December 2022 by Ellen Eaton
I went to rent a storage space on higway 5 in Douglasville and i met Ms. Beverly. She was awesome and helped me find the storage size that would be perfect for my needs. She walked me through the process and made sure that i had all the information i needed before i left the facility.
