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November 2023 by Christie Harp
I was greeted with a warm welcome and the employee that assisted me was so helpful. I wish I could remember her name! It was Wednesday, October 4th around lunch time. She helped me with a few suggestions and the ones I brought home are exactly what I was looking for! I will definitely be back for all of my cosmetic needs!
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November 2023 by Lesley Dressler
It's 10:15am in Douglasville GA. Supposed to be open at 10:00 am. Not surprised. People are lazy and intitled.
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June 2023 by Niki McMahon
The staff were SO knowledgable and super helpful
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April 2022 by Jheira F.
Samantha at Sally Beauty Supply is a gem. She was so helpful and gave me new insight on selecting shears to cut my hair. Thanks mama!
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February 2022 by Nayda Bazzy
I do not understand the negative reviews about this particular location. The lack of products is not their fault, stores everywhere are experiencing problems with shipments that they cannot control. Secondly, spending whatever amount on items does not entitle anyone to free items. Thirdly, the staff is more than fine; they courteous and friendly.I have nothing but good things to say about this place. As someone that has worked retail: The customer is NOT always right. Learn some humility, because employees are people too.
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June 2021 by Sylvia Branda
I'm giving this, 2 stars because the clerks were very helpful. However the selection of products were extremely poor. The store looked as if, it was going out of business or just getting started like just opening and the shipment hadn't arrived? Very limited selection for black hair care ?. No offense.
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June 2021 by Donna Denton
Very good Customer Svc.all the time.Pleasant experience.Will be Returning.
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April 2021 by Jasmyne Grace
I will never spend my money with this company again. I came here to get my daughter nail polish. They had a sign saying they was not open it was another lady that walked to the door after me. One of the ladies unlocked the door for her and gave her a hug. Her boyfriend came to my car and said she use to work here they are letting people in so I walked back to the door and the lady shock her head no. I'm highly disappointed that y'all pick who you want to shop in your store.
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March 2021 by Bre tagne
Staff is always super sweet, helpful and SO knowledgeable.
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February 2021 by Stephanie Armelin
Nice experience. Great customer service and selection.
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January 2021 by jaz harrison
wasn’t not happy with customer service offer to help me and I did get what I needed She acted like it was my fault I didn’t have change she didn’t even apologize for saying sorry for the inconvenience or anything and then started talking behind my back when I left
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January 2021 by Bernice Graham
After purchasing items you also have to also purchase a bag or carry items out in your hands.....
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September 2020 by Toni Washington
I've been shopping with Sally's 30 years and today I go in and was charged for a bag for items after spending $34 on products. Very disappointed
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August 2020 by Danielle Holcombe
I have very thick hair which led me to start doing my hair at home so its more cost friendly but I’m not so knowledgeable in this field lol. With that said I came into the store today with tons of questions and I must say the lady who helped me, I believe her name is Kya (sorry if I misspelled!) she was so well knowledged and informative. She didn’t just tell me what I needed but she guided me as to what would be best and why. It was such a pleasant experience so thank you Kya! (Douglasville location on chapel hill)
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August 2020 by Maren Winslett
Maya is fantastic. Super duper sweet and smart. She even helped me with my nephew. Needs a raise I swear.
