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February 2024 by David Price
Douglasville on Highway five U-Haul rocks! Always coming through in my time of need!
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February 2024 by Stefan Pollard
The drive on the truck was very bad. The truck definitely needed a wheel alignment It was hard to keep the truck straight while driving. Other than that the customer service was excellent!
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November 2023 by Charlotte Mitchell
I rented a car trailer to bring home my newly purchased classic car. The trailer did exactly what it was supposed to, had no issues, was clean and without any faults. William was super helpful, very kind, and an amazing employee! I would absolutely go back to this location just for his assistance. He went out of his way to be helpful and make sure we got hooked up and left quickly!
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September 2023 by Elix Skipper
Every time I need to transport my bike, they help me or rent me equipment to move appliances or furniture. Very polite and professional. Good people.
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September 2023 by Jay
William was very professional and went above and beyond. Every answer from him was "NO worries "
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July 2023 by Stefanie Roper
My husband and I are moving out of state and Brandy was a HUGE help to us by making a very stressful situation much less stressful. She made our experience a great one by working hard to get us the best deal possible and saving us a TON of money in the long run and we will forever be grateful! Highly recommend her! Would definitely use again!!!
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June 2023 by Michael Poss
Came to the u haul on hwy 5 to get a storage unit and truck ?. Unfortunately no truck were available but the CSR Ashley was absolutely amazing! She helped us with getting a storage unit and had such a great personality. Alot of people don't know how to take my dry sense of humor, but she the absolute best!
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June 2023 by Marlee
Jodie was terrible in assisting me. Worst associate. I called in to make a change that I’ve already made with someone earlier and she wouldn’t allow me to make it even though I was the one that created the reservation.
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May 2023 by z71 jdw
Make sure you ask for Brandy. She's got it going on! Multitasking to the max. Handles 10 different inputs at the same time. Thx so much.....
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February 2023 by Jerome “Mr. Jay” Robinson
My wife rented a truck to purchase carpet from Ollie's in Carrollton. Put 35 dollars in fuel (12 gallons) . Picked up the carpet returned the truck. Clean strong running 22 foot truck. Great experience, highly recommend for your moving needs.
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October 2022 by DJ CODE
Jimmy is the best Hitch Tech for German cars. Took my 2014 E350 to different U-Hauls they couldn’t install my Hitch. Jimmy was able to complete the work drilling through a thick steel bumper used good techniques to finish up.
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October 2022 by Cedric L
Jimmy is the best Hitch Tech for German cars. Took my 2014 E350 to different U-Hauls they couldn’t install my Hitch. Jimmy was able to complete the work drilling through a thick steel bumper used good techniques to finish up.
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September 2022 by Zachary Adams
Absolutely terrible customer service. Took them 20 minutes just to get me the keys after I had reserved the truck the day before. Nobody could tell me why it cost me over $100 to rent a 10' box truck for 4 hours when they advertise 19.99 + mileage. Sat on hold on the phone and never heard from anyone for 45 minutes before I just hung up and decided to go in person. Will never use again.
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September 2022 by Toni Carroll
I honestly had a very good experience with uhaul. I had to get a storage unit for 5 months. Everyone was very friendly and helpful. Any questions I had they were able to answer. I also didn’t have my latch locked correctly and they called me to let me know. Every time my daughter had to rent a vehicle from them when we were in the process of moving there was never a problem. We all had good experiences and the two ladies that work the registers and reservations are very good
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August 2022 by Chris S
Another great experience with U Haul. Placed an order on line the night b 4 for an open trailer. Upon arriving trailer was ready and I was out in 10 flat. Great job.
