-
March 2024 by Michelle Maddox
I had my first salon appointment with Alison, I got a silk press and deep condition treatment. It was amazing!! My hair feels so great, she took the time to give me the perfect trim as well. her product knowledge was also extremely helpful! i will be going back to see hair and I highly recommend anyone with natural hair to go see her. She advise she does relaxed hair as well. Highly Recommend!!!
-
March 2024 by Ada Gardner
I went online to book and appt and arrive about 5 minutes out from the appointment. I walked over to the beauty bar and no one was there, I stood there looking to identify an associate only to find no one. I went over to the line and waited until the cashiers (one which was a manager and ended up acknowledging me) were done with their customers. I walk over to the manager and she greets me with a smile. I ask her if there is someone to do brows? She looks over doesn't see the young lady but calls her on their device and states she is right there. As I walk up to her she doesn't great me but immediately begins to tell me how she has appointments. I state to her, I am your 5pm. She then tells me she needs to see if she can service me because she thinks she has an appointment right after me. By this time it's exactly 9 minutes past my appointment time. She walks to the back, comes back up and begin talking to another lady about her color choice for foundation. This conversation lasts for about 5 minutes as she is stating to the customer that she can't help her either because she has a client and she will see if someone else can help her. She then turns to me and tells me, you can get either an eye brow wax or a tint but not both because she gets off at 6pm and she wants to make sure she can get to her other customer. Meanwhile, the appointment says it will take her 20 minutes to do me and we are about 15 minutes into my appointment, not by my fault but hers. I said to her, I won't both services, she says. I need to leave and I can't I drove 30 minutes to get this done.. I left. My first and last time in this store. Don't book with Aliyah.
-
March 2024 by Sky Jenny
Ammi, a beauty team adviser helped my mother pick her correct color shade of foundation and a few other items. She had patience and we didn’t feel rush like other ulta stores that had gone to previously for the same reason. The manager was also nice. Overall they had everything we needed in stock and it was as a pleasant experience.
-
January 2024 by Lynda Eason
One of my 11yr olds favorite places
-
January 2024 by J Rich
My lady likes Ulta, and that's all that matters. However it's not for me personally
-
December 2023 by Lisa Mihay
Very good Katie in the salon was wonderful!
-
November 2023 by Delora Taylor
Friendly and helpful staff great selection ?
-
November 2023 by N Dodson
If the would have the air fixed and it not be so hot in there probably would be a nice store to shop in
-
November 2023 by Kristin Bass
Great customer service, Stephanie the manager on duty at the time was awesome. The ladies helped find the right shade of Lancome Foundation when Tartes Amazon foundation wasn't working on my skin. Located just inside the main entrance of the mall we were in and out in 20 minutes with a purchase, make up match and a few returns!
-
August 2023 by r gerald
The ladies on the floor were very kind and helpful. However the cashier (MG) was cold and dismissive. My tween used her manners and she looked right through her.
-
May 2023 by Neka Holmes
The staff in the store is always very helpful.I had my brows waxed and tinted by Aliyah and she done a great job. I’ll definitely be returning. This store also has a full salon and offers makeup services!
-
May 2023 by Diamond Demps
Went to this store a couple of weeks ago and as I got ready to check out there was a line with only 1 cashier working. The other cashier had just checked someone out but went on to carry on a full conversation with the customer while other customers were standing in line waiting to be serviced. She completely didn’t care there were people in line. She was very rude and unprofessional when asked if she was working. I believe her name was Nakia. Tall brown skin and had a brownish/blonde pony tail. She was not working but instructed talking. Another cashier had to come to her register and start checking people out. Nakia needs to do better. Get better training in customer service or find another job.
-
May 2023 by Chelsea Parker
The worst place to try to get help in regards to makeup. No one to help you find a good shade / color match, no to give you their opinion or best advice towards products. You will ask the associates they’ll point or yell across the store to answer product placements. Terrible!
-
March 2023 by Lisa W
Went to redeem a giftcard. Nobody greeted me upon entering the store. The cashier was nice and helpful.
-
March 2023 by Marlene Fuentes
Cashier had beautiful makeup but not friendly or helpful. My family and I spent over $70 each and I asked for a price check on a clearance item, she basically discourage me from buying it and dropped it which I’m sure it cracked.
