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April 2024 by Allen Ferguson
Best Bank In Douglasville
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March 2024 by Tim Tatum
I thought the branch was extremely cold and uninviting. It's not the first time. Just didn't feel right. Only one person was nice Connie. I would give 0 stars if I could. Not interested in using this Branch
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March 2024 by Sundie Hatcher
I came here today to open an estate account after getting no help from my primary bank. I was approved with no problem and Belinda was so kind, helpful and knowledgeable. She's honestly the best banker I've worked with and I look forward to giving them my business in the future. Bank of America can kick rocks.
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March 2024 by Robin Hand
United Community Bank continues to be a 5 STAR financial business. My rating, of five GOLD STARS, places United Community Bank up in my GALAXY LEVELS of customer service.
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March 2024 by Craig Anthony
I chose United Community as my bank quite a number of years ago because they were not too big for their britches with a million fees and reasons for taking my money away from me. The people who work there are everyday people, who are hardworking and very pleasant.
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February 2024 by Barbara Key
All of the people were very helpful and Belinda Archille was very helpful and informative.
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January 2024 by Carla Reeves
Hometown Bank
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May 2023 by Mike Hilko
Stole my 91 year old mothers money because they didn't consider a federal post office change of address form 11 years agp and charged her for a bad address fee monthly. How is this legal???
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April 2023 by Tina Mooney
Love this community bank they know me by name and are always there when I need to talk to someone better then big bank any day easy loans easy banking corporate helps just all around great bank and people.
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July 2021 by Sabrina Keheley
Very poor customer service. I've been with this bank for over 20 years and after moving to Douglasville a few years ago, the tellers at this bank have done nothing but speak down to me at every visit. Just because I didn't grow up here and you don't know me by face doesn't mean you should treat your customers this way.
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March 2017 by Rett Webb
Great bank. Super fast
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February 2017 by Bebe Bailey
I have had money in my checking account at the Douglasville branch of UCB for several years. I rarely write checks on this account. Recently I submitted a payment to my credit card co. written on a counter check at this bank to pay for a computer i purchased. Although I had way more money in my acct to cover this check, UNC refused to release the funds therefore; my check was returned! This is THE MOST INCOMPETENT BANK I HAVE EVER DELT WITH. I WILL BE REMOVING MY MONEY!
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August 2016 by Ali Baba
Extremely rude and dismissive staff. Heavens forbid you don't have the bills facing one direction on a deposit. This is the only bank that has trouble counting bills on their machines if they aren't in one direction. Update your machines and stop acting like you need to flip though hoops to flip bills while you are sitting all day. The staff acts like it such a hassle. I also noticed an all Caucasian staff. Which is interesting because the one in Marietta square has an all Caucasion staff as well. Disgusting.
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December 2015 by Justdid
Worst customer service among all banks. Clerks there are just getting their hours not to do there job. I've enough at this moment i m never going back there again.