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December 2023 by Angela B.
They need more employees. If there is more than 4 customers when you come in, you’ll be waiting a while to get acknowledged by staff.
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December 2023 by chuck pinder
Aaron has done an exceptional job! From the first time I needed assistance locating my wife's wedding set when sent to get it cleaned during covid, to most recently. He helped me customize our 10th wedding anniversary ring set for my wife and delivered it before Christmas. Needless to say, my wife was very happy and so am I to see how pleased she is with this gorgeous creation. Aaron is great at what he does, very attentive and always communicates with the client. We will continue to purchase from him in the future.
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December 2023 by veronica kyler
Aaron was awesome, He really listened and help me have my late Husband wedding band melted into my wedding rings
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August 2023 by Karen Garner
Emily was very nice and helpful with all of my selections, but most of all she was very patient because I can be a little much sometimes. Overall I had a very nice experience and with my next jewelry purchase I will look for Emily
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August 2023 by sissy fudge
Emily was fantastic! She was very patient and catered to our needs. We were immediately greeted at the door. Customer service was A1. We will be back.
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July 2023 by Ms Cat
My husband purchased two wedding rings for me from here and I am going to be honest. The first ring kept losing diamonds and I had to get it repaired three times. But I eventually got a replacement which was more expensive but the trade off was worth it!!! Thank you Zale for my new wedding ring!!!
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June 2023 by Lisa Strawn
On several occasions, I have had the pleasure and good luck of being helped by Aaron Robinson at Zales located in Douglasville, GA. Aaron has given me expert advice on design and care for pieces that I have purchased for myself as well as wonderful suggestions for gifts. He is well informed in all areas of the jewelry business. He even managed to work a miracle and have a custom pendant made and delivered in time for a family wedding! Aaron is devoted to his profession and to helping clients by always going the extra mile, as well as being a delight to work with.
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June 2023 by Georgette Robinson
Aaron, the manager at the Douglasville location, was helpful, patient, and knowledgeable. He has assisted us in several of our jewelry purchases, and we couldn’t be more pleased with him and our purchases.
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June 2023 by Trey Clegg
I have never had a more pleasant experience in purchasing jewelry in my life. Aaron Robinson, the store manager, was so hospitable and kind as he navigated me through my purchasing experience. In all of my experience in purchasing jewelry, I’ve never met a more knowledgeable and polite manager. Aaron needs to be in a larger store with more options, as I would like to purchase from him wherever he is.
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June 2023 by Kimberly Cummings
Aaron and Emily always give the best customer service. They know most of their customers by name when the customer walks in the door and that’s not something you find with any size business these days, they just make shopping with either of them a personal experience. I would really give 10 stars.
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May 2023 by Jodie Prater
I have bought several pieces of jewelry over the years and I always shop at Zales. I have always had a great experience. Aaron Robinson the store manager is top notch. He is an exceptional jewelry consultant, easy to work with, and honest in his approach. I highly recommend Zales. Go see Aaron on Hwy 5 in Douglasville, GA.
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May 2023 by Gwendolyn Redmond
I have been going to this particular store for the last past seven years. My favorite sales rep is Aaron he knows what I like. When I enter the store and let him know what I’m looking for, he will go right to what I need. If you ever come to Zales ask for Aaron.
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May 2023 by Krystal Benson
Emily and Aaron were amazing. Our experience was wonderful and they were so helpful. My husband has wanted to replace my ring what seems like forever and now I have a stunning set.
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May 2023 by Eron Quinton
Emily was so sweet and so professional! She helped fully explain my warranty and the best up keep advice for my ring set.
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April 2023 by Mona Cross
I want to give them all 10’s because they are wonderful, friendly and so helpful.Aaron, Emily, and Katy are fabulous. I came for a setting change with Dana and Mike. Now my old stones are new again.
