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July 2023 by Michelle Darrisaw
I changed my reservation time online but apparently didn't save for the Milledgeville location. The young lady at the counter wasn't understanding or helpful, even when I asked if my reservation would transfer to a different Enterprise location. Oddly enough when I walked in, she was on the phone explaining how they didn't have any cars that were returned yet, which might explain why she wasn't helpful because they didn't have any cars anyway. I ended up having to go to the Dublin location for a car. Not only was the rental $200 cheaper, but they were friendly and efficient when I picked up the car and returned. I had to wait a couple of hours for them to clean up the car, but it wasn't too bad while I ran errands around Dublin. Long story short, I will never reserve a car from the Milledgeville location again. I'll opt for this Dublin location or drive to Macon in the future.
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July 2023 by Sarah Kalman
We rented a van a month in advance and then I came to pick it up they didn't have it. The service was bad and if you promise someone a vehicle you should make sure you have it.
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May 2023 by Carlos Villafranco
We made the reservation 2 days prior and called the day before reservation to make sure they had the vehicle available and the person I spoke to assured me they had fu size vehicle ready for me to rent, after driving 45 mins to the location to pick rental car up the gentleman was very rude and explained to us that he didn’t understand why I was told the day before they had what I reserved. This was the 2nd time this has happened at this location, first time I called and spoke to someone she assured me they had a full size car ready when I walked in to the office she told me sorry she forgot it was rented. Enterprise Dublin Ga employees are rude and needs to be on the same page. It was my time wasted and there mistake but employees didn’t care anything about there customers!
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May 2023 by Patricia J
Took my Dad here to rent a car and they were very helpful.
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March 2023 by Ricky Huntley
Great service, loved the vehicle that I was in (Chrysler Pacifica). We appreciated Brandon May's service getting us into the vehicle and out.
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February 2023 by james pope
I had the best experience. The process was very easy and smooth from picking the car up and dropping the car off. Only one negative, I filled the tank up before I dropped it off but they still charged me for a full tank!!!
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January 2023 by Shalonda Troupe
Every time I have to use enterprise, I have been satisfied. The vehicles are dependable and well-maintained. I unfortunately did not have someone to pick me up after returning a rental. The customer service was very warm and welcoming. I was stranded for and hour after closing. I still felt welcomed as the manger and associates waited patiently with me. Thanks enterprise in Dublin Ga. I am one satisfied customer.
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December 2022 by Shane Bryant
Didn't have the vehicle I needed when I got to pick it up after being told they did and setting up a appointment 9:00 Saturday morning.Called all over couldn't find one last minute another person in the stored said they have had the same problem several times.
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December 2022 by glenn bolden
No real issues overall. My wife and I are both teachers and weren’t offered discounts. Another employee who happened to spot us who works with us tried unsuccessfully to help us get the discount as we returned the vehicle. That closing At noon on Saturdays is tough. Those poor employees there are overwhelmed and could use some help. It takes forever just to return the vehicle. The vehicles could use some cleansing prior to rental.
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November 2022 by ANNA Soles
I’d had problems in the past w this particular location. However this last time I used them (it’s only rental place in Dublin) was completely different! They must have hired new employees or changed some things. Because everyone was helpful and so friendly! I’d definitely recommend them ?
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October 2022 by Randall Green
Better NOT have a engagement to be at because you want make it ......Rented a car weeks in advance ,called the day before pickup was told no problem will have a car ,the day to pickup NO CAR AVAILABLE!!!!
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October 2022 by Terry Cook
Ashley and her Team go above and beyond consistently! Always a pleasant experience with a very professional staff.
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September 2022 by Katie Johnson
I've booked on several occasions after getting there and having a reservation. They would make claims of calling and no vehicles.
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September 2022 by Alfred Perry
Yeah I've always had pretty good luck with Enterprise they generally go out of the way to help you and the guy that helped me because of the accident worked out real well so he helped me out greatly and I'm thrilled so my hat goes out to him he knows who he is
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July 2022 by Ashley Cook
The only place in Dublin to get a rental but that doesn't mean they don't work hard. Jonny is especially professional and has an attitude that can brighten up any day. Some patience is required as they are always busy and not every customer wants to bring back their rental in a hurry and that can hold things up so be courteous please, others are waiting and the next nearest branch is a ways away; but it's always worth it.
