Kroger is a grocery store known for its quality customer service and friendly staff, who genuinely care about the shopping experience. Customers appreciate the wide selection of products and the benefits of the loyalty program, which offers savings at checkout and fuel centers, with some reporting significant savings on fuel. However, there are some concerns regarding the self-checkout lanes, which often require assistance, leading to frustration. Despite this, shoppers consistently note the positive energy throughout the store, from the parking lot to the aisles. The store is also recognized for its cleanliness and attentiveness of staff, particularly at the pharmacy, where employees provide friendly service and support for health needs. While some items, like ginger beer, can be hard to find, overall customer satisfaction remains high, with many expressing a desire for more locations.
I enjoy shopping at Kroger. They have a variety of items Im interested in that I do not have to order online to receive.
February 2026
Clean store. Well stocked. Not enough registers open. They do offer help loading your groceries into your car.
August 2025
Nick in the meat department was extremely helpful! He was knowledgeable and was able to give recommendations specific to what I was I preparing for dinner. 100 out of 10 customer service.
