Kroger is a well-organized and friendly grocery store known for its wide selection of fresh meats and produce. Customers appreciate the quality of customer service, noting that employees genuinely care about their shopping experience and often go above and beyond, especially in the pharmacy where staff are friendly and attentive. The store offers a loyalty program that provides savings not only at checkout but also at fuel centers and affiliate gas stations, with recent savings of 30 cents per gallon at the pump. Despite positive energy from staff and a clean, well-stocked environment, some customers find the self-checkout lanes frustrating, as they frequently call for assistance regardless of efforts to scan items. During busy times, customers suggest that opening more registers would improve the experience. Kroger's store layout is praised for its organization, and the store often carries economical items like ginger beer, although some products may be hard to find regularly. Overall, reviews reflect a positive view of Kroger, highlighting friendly staff, good selection, and benefits like fuel savings, with minor complaints about checkout and product availability. Many customers express loyalty and wish for similar stores in other regions.
The self check out lanes are the worst when it comes to scanning. No matter what, it will always call for assistance for no reason. But other than that, good store
May 2024
I love Kroger, I shop here multiple times during the week.. customer service is great, very friendly
April 2024
Very nice store. Had stuff I couldn't find at Walmart. I wish there was one on the Ms Gulf Coast. I'd be a regular for sure.
