-
December 2025 by Steven Peters
Terrible. We did business with them 4 years ago and they were great. Nobody returns calls and I can't get anybody to tell me when my glass will be installed. Promises are not kept. I won't do business with them again.
-
July 2025 by Md.Fahad Khan
I needed one small piece of glass. The lady works behind the counter. She helped me a lot. She was very nice and helpful .
-
July 2025 by Brian Bedgood
I went on Friday and had a windshield put in, the lady at the front desk was as nice as could be. Unfortunately that was the only good thing about that day. When they were done with my truck they left glass everywhere, it was all over the dash, all in the floor, all in my seats, everywhere! I also had glue in places that it shouldn’t have been. I made a phone call and told the lady at the front desk about it, she said they would make it right. Well Sunday I go clean the glass out of my truck and wash it, and found that the windshield was leaking. Monday morning I went back and told them the problems I was having, she told me to come back later that day. When I went back, they replaced the windshield again, made sure everything was right, made extra sure my truck was clean and everything! It was a completely different experience than the time before! I understand that thing happen sometimes, and they really stepped up when I had a problem, and I’m thankful for that!
-
February 2025 by Rolando Almazan
Outstanding customer service!
-
February 2025 by Robert Kirby
We had an appointment with Safelite but they scheduled us to drive all the way to Macon because they had nobody to come to our area here near Dublin so we found Rick‘s glass company through Sirius. We called. Didn’t need an appointment went the next day. had two children in the car with us we were in and out in less than 30 minutes. The service was fantastic. The price was very affordable and it was $100 cheaper than safe lite I would recommend them to anyone that doesn’t choose to use insurance to pay for your auto glass.
-
September 2024 by Richard Cansler
Great they went out of there way to help me and gave me a great price Thank you so much
-
March 2024 by Brandon Berry
Great people, great prices!
-
December 2023 by Dwayne Edge
Great place
-
November 2023 by Yvonne S.
Rick's Glass made several marks on dash board. The cowl was not placed back in properly. They said they would take care of it. "Make it right with you" was the managers words that day. I checked around for several places on Statesboro for estimates. Only 2 places would fix it. One for $2710 and the other for 4700. Rick's Glass would only pay $1900 for it. I had to come up with the rest. Well I, ( initials H.S. ) am on a fixed income and it will take me a long while to get the rest of the money up to get it repaired at the place of my choice. I asked Rick Glass (through the BBB) to mail me the check and I will get it fixed when I get the rest of money. They said no! They will only pay the shop directly and then they want the old dash to recoup some money. Bad Business! Don't go there!
-
June 2023 by Diana
Came here to have windshield fixed. I am so impressed with the service I had it only took them 30 minutes to take windshield out and put it back in I highly recommend anybody to come here
-
September 2022 by Eddie Duke
Friendly service
-
August 2022 by Robert Lowell
Great people.
-
July 2022 by Ken Carter
Very professional and great place to have windshield installed great price
-
April 2022 by Scott Bruckmair
Great people with great service!
-
January 2022 by Nate Lemmer
Fast, friendly, and highly recommended! Support local businesses! Thank you Kate and Rick's Glass Co!
