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May 2024 by Brittnee Parker
Went in to get my phone unlocked that had been paid off and used for over 2 years and was instantly shut down without any offer to help. Was just told to call customer service even though customer service and the Eastman location told us to go to a corporate location. We were just ignored while we sat in the front on the phone with customer service again for over an hour. Glad to be switching. No one at Verizon seems to have knowledge of anything.
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February 2024 by Hazel Hendrix
I spent 2 1/2 hours waiting on service on a new phone. They said it was because their internet wasn't working properly. WHAT,?
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December 2023 by Jeff Logan
Our representative was Marty. He was very knowledgeable and very professional. Great experience
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November 2023 by Dena D Love
The employee Tori, who was working in the Dublin store on Saturday 10-28-23 was who I was sent to. I tried to explain to her what my phone was doing, and she said "oh, it's just pop ups". So she took my phone and just started deleting stuff. She had deleted several apps before I realized what she was doing. I told her to stop that I didn't want all those apps deleted and she said well if you want the pop ups to stop you have to. I do business from my phone and I do NOT appreciate her just deciding to delete apps from my phone without telling me what she was doing.
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November 2023 by Annette Williams
Very helpful, knowledgeable, and fast. I highly recommend!
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August 2023 by Isaiah Mcleod
If you ever go to Verizon in Dublin go see my, boy, Marty, he helped me out a lot. I appreciate you man!!!
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July 2023 by Pat Carter
Best service. Very knowledgeable.
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July 2023 by Dan Kuso
Samsung
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July 2023 by Wayne Eby
In and out quickly. Problem solved ( created by phone tech assistance).
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July 2023 by Rosa Chambers
Great place to shopping
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July 2023 by Eddie Gafilkafish
Typical Verizon store with condescending employees who wait for you to finish speaking, but don’t hear what you’re saying. If I was paid a nickel for every time I relayed information to the people at the counter (quoting directly from the phone conversation I had with Verizon customer service literally moments prior to me walking into this location) and them roll their eyes at me and continuously say “that’s not how this works” like it was my idea to walk in this place and be talked down to whilst wasting my time then I’d have enough money to buy this place ten fold and shut it down.
I have come to realize that it takes less time to purchase a vehicle at a dealership than it does to do anything at a physical Verizon location. It’s also far less of a headache to purchase a car comparatively
Make no mistake. Undoubtedly Great phone service, but terrible everything else. Avoid physical locations and just talk to the robot on the phone.
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July 2023 by Yolanda Willis
Latoria is very helpful and knowledgeable about all the devices!
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April 2023 by Ryan Thompson
Typical Verizon store with condescending employees who wait for you to finish speaking, but don’t hear what you’re saying. If I was paid a nickel for every time I relayed information to the people at the counter (quoting directly from the phone conversation I had with Verizon customer service literally moments prior to me walking into this location) and them roll their eyes at me and continuously say “that’s not how this works” like it was my idea to walk in this place and be talked down to whilst wasting my time then I’d have enough money to buy this place ten fold and shut it down.I have come to realize that it takes less time to purchase a vehicle at a dealership than it does to do anything at a physical Verizon location. It’s also far less of a headache to purchase a car comparativelyMake no mistake. Undoubtedly Great phone service, but terrible everything else. Avoid physical locations and just talk to the robot on the phone.
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November 2022 by Dawn Blizzard-Patrick
Wonderful young man took all the time in the world to help me get my phone going! Very nice & never once seemed anoid with me because I tin to ask alot of questions & he just showed me how to do it with a smile! Sorry don't rember his name but he had very nice tattoos! Sorry but thank you!
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November 2022 by Bailee Kight
Terrible service. Do not remember the man's name but because of him I lost all of my photos from my old phone. Went back the next day and spoke with another worker and they told me it should've been transferred over with smart switch, instead the other worker deleted everything on my old phone and acted like he didn't want to help at all. Just told me there's nothing else to do but buy a new phone
